Provision record
Character.AI · Character.AI Safety Center · View original document ↗

Parent must confirm removal request

Medium severity High confidence Explicit document language Common · 264 of 352 platforms

Key Facts

How must the parent confirm a teen's request to remove a parent email address?
Character.AI requires the parent to confirm, via email, that a teen's request to remove a parent email address has been approved.
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This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Removal of parental email access cannot be completed by the teen alone; it requires affirmative parental confirmation, preserving a parental check on the removal process.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1897 other provisions on other platforms.

Consumer impact (what this means for users)

As the parent, you must actively confirm the removal request; the teen's request alone is not sufficient to remove your access.

How other platforms handle this

Tinder Medium

Use another user's account or share your account with another person;

Netflix Medium

If your Netflix supported device is sold, lost or stolen, please deactivate the Netflix supported device.

Revolut Medium

A Revolut – Kids & Teens card may be opened by a parent or legal guardian for children ages 6 to 17. The parent or legal guardian must have a Revolut account in order to open a Revolut – Kids & Teens card.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You'll receive an email letting you know the request has been made and requiring you to confirm that this request has been approved.

Excerpt from Character.AI's Safety Center

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Character.AI Safety Center
Entity
Character.AI
Document last updated
May 12, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-062779
Document ID
CA-D-00837
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6f037bf7fae27006874476b32aa936c80ac72e3c874c83d27383aeb2085bb924
Analysis generated
July 9, 2026 14:41 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.AI Safety Center
Record ID: CA-P-062779
Captured: 2026-07-09 14:41:36 UTC
SHA-256: 6f037bf7fae27006…
URL: https://conductatlas.com/platform/characterai/characterai-safety-center/provision/CA-P-062779/parent-must-confirm-removal-request/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Character.AI's Parent must confirm removal request clause do?

Removal of parental email access cannot be completed by the teen alone; it requires affirmative parental confirmation, preserving a parental check on the removal process.

How does this clause affect you?

As the parent, you must actively confirm the removal request; the teen's request alone is not sufficient to remove your access.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.