Character.AI · Character.ai Privacy Policy · View original document ↗

Age requirement for one-on-one chat

High severity Medium confidence Explicitdocumentlanguage Common · 142 of 352 platforms
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Recent governance activity Character.AI recorded 27 documented changes in the last 30 days.
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This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Access to the core chat functionality is conditioned on age verification, restricting users under 18 from that feature.

Interpretive note: The excerpt uses 'please verify,' which could be read as a request rather than a strict gate; it is unclear from this text alone whether non-verification fully blocks access or is advisory.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 366 other provisions on other platforms.

Consumer impact (what this means for users)

You must verify that you are 18 or older to use the Character chat feature; access is not available without that verification.

How other platforms handle this

Windsurf Medium

You must be at least 13 years old to use the Services.

Binance.US Medium

If you are under the age of 18 years old and are invited to use the Chat service, you must not use the Chat service and you must leave the Site.

Strava Medium

we use your age to help confirm that an athlete is old enough to use Strava, and to help provide an age-appropriate experience, including with our messaging feature.

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▸ View Original Clause Language DOCUMENT RECORD
"
To chat with Characters, please verify that you're 18 years or older.

— Excerpt from Character.AI's Character.ai Privacy Policy

Provision details

Document information
Document
Character.ai Privacy Policy
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-068972
Document ID
CA-D-00120
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6ad8585d7de8834f45d45863325899d3602d6584f208eff63eb099fffa024748
Analysis generated
May 8, 2026 14:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Privacy Policy
Record ID: CA-P-068972
Captured: 2026-05-08 14:58:37 UTC
SHA-256: 6ad8585d7de8834f…
URL: https://conductatlas.com/platform/characterai/characterai-privacy-policy/provision/CA-P-068972/age-requirement-for-one-on-one-chat/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Character.AI's Age requirement for one-on-one chat clause do?

Access to the core chat functionality is conditioned on age verification, restricting users under 18 from that feature.

How does this clause affect you?

You must verify that you are 18 or older to use the Character chat feature; access is not available without that verification.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 142 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.