Cash App · Cash App Terms of Service

Unilateral Terms Modification

Medium severity
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Why it matters

Cash App can add new fees, change your rights, expand data collection, or modify dispute resolution procedures at any time — and simply using the app after receiving a notification counts as your agreement, even if you did not actively review or consent to the changes.

Consumer impact

Cash App's Terms bind users to mandatory individual arbitration and a class action waiver, effectively removing the right to take Cash App to court for any financial dispute, including unauthorized transactions, account closures, or fee disputes. The agreement also limits Cash App's maximum liability to just $200 or fees paid in the prior 12 months — whichever is greater — even in cases involving significant financial loss. You can opt out of arbitration within 30 days of first agreeing to these Terms by mailing a written opt-out notice to Block, Inc., 1955 Broadway, Suite 600, Oakland, CA 94612.

Applicable agencies

  • CFPB
    The CFPB enforces Regulation E change-in-terms notice requirements for prepaid accounts and has UDAAP authority over modification clauses that unreasonably disadvantage consumers.
    File a complaint →

Provision details

Document information
Document
Cash App Terms of Service
Entity
Cash App
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-000625
Document ID
CA-D-00077
Evidence Provenance
Source URL
Wayback Machine
SHA-256
95e483cb5ac791a08ed43a695319b6b9f77ad69bc3b86a864176161fa4e0ba11
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Cash App | Document: Cash App Terms of Service | Record: CA-P-000625
Captured: 2026-04-01 14:43:33 UTC | SHA-256: 95e483cb5ac791a0…
URL: https://conductatlas.com/platform/cash-app/cash-app-terms-of-service/unilateral-terms-modification/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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