This is Cash App's main legal agreement covering every service on the platform — from sending money and using the Cash App Card to buying Bitcoin, investing in stocks, taking out loans, and using AI features. The most important thing for everyday users is that disputes must go through individual arbitration, meaning you give up your right to sue Cash App in court or join a class action lawsuit if something goes wrong with your money. You have 30 days from when you first agree to these terms to opt out of arbitration by mailing a written notice to Block, Inc., 1955 Broadway, Suite 600, Oakland, CA 94612.
These Cash App Terms of Service (effective February 7, 2024, last updated March 13, 2026) constitute a binding legal agreement between users and Block, Inc. governing use of Cash App as a financial platform, encompassing peer-to-peer payments, prepaid account/debit card services, Bitcoin and stock investing, lending, remittances, mobile check capture, generative AI features, and business accounts. The most significant obligations include mandatory identity verification (KYC) for full account access, user responsibility for all transactions initiated from their device, and compliance with Cash App's Acceptable Use Policy as an incorporated term. Notably, the document imposes mandatory individual arbitration with a class action waiver, limits Cash App's liability to the greater of the fees paid in the prior 12 months or $200, and reserves the right to restrict or close accounts with or without notice, creating asymmetric risk for consumers holding balances. The document engages the Electronic Fund Transfer Act (EFTA/Regulation E), Bank Secrecy Act/AML obligations, FinCEN money services business regulations, CFPB Prepaid Account Rule (12 CFR Part 1005), SEC broker-dealer rules via Cash App Investing, FINRA regulations, state money transmitter licensing requirements, and TCPA for communications consent; material compliance considerations include the FCA's recent enforcement actions against Cash App's parent company and heightened scrutiny of arbitration clauses under CFPB rulemaking.
REGULATORY EXPOSURE: This document engages the Electronic Fund Transfer Act (EFTA) and Regulation E (12 CFR Part 1005) for error resolution and unauthorized transaction liability; CFPB Prepaid Accoun…
REGULATORY EXPOSURE: This document engages the Electronic Fund Transfer Act (EFTA) and Regulation E (12 CFR Part 1005) for error resolution and unauthorized transaction liability; CFPB Prepaid Account Rule (12 CFR Part 1005 Subpart E) for prepaid account disclosures and fee tables; Bank Secrecy Act…
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