Provision record
Canva · Canva Privacy Policy · View original document ↗

Contact information used for critical service communications

Common · 273 of 343 platforms
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This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

RunPod

We may use your personal information to: provide the Service; enable security features of the Service; establish and maintain your user profile on the Service; facilitate social features of the Service...

Mercury

Once the information is modified, we may use and share it to improve our products, understand trends, and operate our business.

Greenhouse

Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.

Excerpt from Canva's Privacy Policy

Provision details

Document information
Document
Canva Privacy Policy
Entity
Canva
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-006071, captured Aug. 26, 2026
Record ID
CA-P-068630
Document ID
CA-D-000204
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-006071)
9375e11c3054a6e46dedd8a39df7dcd559e0a4a1efeb230f601f0688a4f2c0cd
Analysis generated
May 11, 2026 23:11 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006071, captured Aug. 26, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007727, captured Oct. 21, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Canva
Document: Canva Privacy Policy
Record ID: CA-P-068630
Version: CA-V-006071
Captured: 2026-08-26 00:34:51 UTC
SHA-256: 9375e11c3054a6e4…
URL: https://conductatlas.com/platform/canva/canva-privacy-policy/provision/CA-P-068630/contact-information-used-for-critical-service-communications/
Accessed: Nov. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Canva's Contact information used for critical service communications clause do?

The clause states: “We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.

Is ConductAtlas affiliated with Canva?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Canva.