This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the operational framework for post-deletion data lifecycle management, specifying both the retention trigger (legitimate business need) and the termination condition (purpose exhaustion). It defines the scope of permissible data retention activities following account termination rather than immediate deletion.
The updated privacy policy no longer explicitly discloses that Canva uses cookies to personalize ads, analyze website performance, or tailor content on partner sites. Previously, the policy stated these purposes and directed users to the cookie policy for more information and choice. The revised policy now mentions only that essential cookies are used to make Canva work. This change removes transparency about non-essential cookie uses and eliminates the cookie consent interface (Accept all cookies / Manage cookies buttons) that was previously presented in the privacy policy document itself.
View change record →The updated privacy policy no longer includes explicit language describing Canva's use of non-essential cookies for personalization, advertising tailoring, and website analytics. Previously, the policy stated that Canva would use these cookies only if users accepted. The removal of this disclosure means the policy no longer clearly explains these cookie categories or presents a consent interaction for non-essential cookies at the point where this information was previously disclosed. Depending on applicable cookie law and Canva's implementation, users may need to consult additional documentation such as a separate cookie policy to understand how non-essential cookies are managed.
View change record →The updated privacy policy no longer explicitly discloses optional cookie uses or provides cookie preference controls on the privacy policy page itself. Previously, Canva stated it would use non-essential cookies for personalization, ad targeting, and analytics only if users accepted, and offered 'Accept all cookies' and 'Manage cookies' options. The removal of this disclosure and consent mechanism may affect how users understand cookie practices and when consent is obtained. Users who previously accessed cookie preferences through the privacy policy will need to locate these controls elsewhere on the Canva platform if they remain available.
View change record →Users whose accounts are closed will have their personal information retained according to Canva's stated legitimate business purposes rather than deleted immediately. The specific retention duration depends on the duration of those purposes, which the terms do not quantify with fixed timeframes.
How other platforms handle this
If you follow the instructions here, your account will be deactivated and your data will be queued for deletion. When deactivated, your X account, including your display name, username, and public profile, will no longer be viewable on X.com, X for iOS, and X for Android. For up to 30 days after dea...
When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note, however, that the posts, comments, and messages you submitted prior to deleting your account will still be visible to others unless you first dele...
We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...
Monitoring
Canva has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"We keep your personal information for as long as your account is active or as needed to provide you with the Service. If you close your account, we will retain your personal information for a period of time where we have an ongoing legitimate business need to do so (for example, to comply with our legal, tax or accounting obligations, or for fraud prevention purposes). We will delete or anonymize your personal information when we no longer need it for these purposes.— Excerpt from Canva's Canva Privacy Policy
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This provision establishes the operational framework for post-deletion data lifecycle management, specifying both the retention trigger (legitimate business need) and the termination condition (purpose exhaustion). It defines the scope of permissible data retention activities following account termination rather than immediate deletion.
Users whose accounts are closed will have their personal information retained according to Canva's stated legitimate business purposes rather than deleted immediately. The specific retention duration depends on the duration of those purposes, which the terms do not quantify with fixed timeframes.
ConductAtlas has identified this type of provision across 8 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Canva.