This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish that Premium content access is a limited, revocable license that terminates when a subscription ends, including downloaded content. Users do not own the content and will lose access upon cancellation, expiration, or non-payment. The terms also introduce new AI feature sections that authorize Calm to process user inputs to generate outputs, with Calm retaining ownership of outputs while users retain ownership of inputs. Health disclaimers clarify that the Services do not provide medical advice, diagnosis, treatment, or emergency care and do not create a provider-patient relationship. You can review the full terms at Calm.com to understand the specific scope of the license and AI feature processing.
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Upon receipt of a valid complaint, we will review the reported Content and may remove or disable access to it pending investigation.
Our systems filter illegal or harmful content through both automated moderation and human review, while our AI models are designed with filters and limits to prevent inappropriate outputs.
We use automated systems and human review to identify and address content that violates our Terms, including our Usage Policies.
"this section does not create any private right of action on the part of any third-party or any reasonable expectation that the Services will not contain any User Content that is prohibited by such rules.Excerpt from Calm's Terms of Service
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The clause states: “this section does not create any private right of action on the part of any third-party or any reasonable expectation that the Services will not contain any User Content that is prohibited by such rules.”
ConductAtlas has identified this type of provision across 138 platforms. See the full comparison.
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