Calm · Calm Terms of Service

Liability Cap at $50

High severity
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Why it matters

No matter how significant the harm Calm causes — including data loss, service failure, or other damages — you can only recover a maximum of $50 or your subscription fees in a legal claim against them.

Consumer impact

Calm's Terms significantly affect consumers' legal rights by requiring individual arbitration for most disputes and waiving the right to participate in class actions, which limits consumers' ability to seek collective redress. Subscriptions auto-renew without a right to refund, and Calm can change prices with notice but no guaranteed right to a refund if you disagree. You can opt out of the mandatory arbitration clause by sending a written opt-out notice to Calm within 30 days of first agreeing to these Terms.

Applicable agencies

  • FTC
    The FTC can investigate liability-limiting clauses that constitute unfair or deceptive practices when they leave consumers without meaningful recourse for company-caused harm.
    File a complaint →
  • State AG
    State AGs can challenge excessively one-sided limitation of liability clauses under state consumer protection and unconscionability doctrines.
    File a complaint →

Provision details

Document information
Document
Calm Terms of Service
Entity
Calm
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001147
Document ID
CA-D-00217
Evidence Provenance
Source URL
Wayback Machine
SHA-256
d85b649f012d4968828ea719cebb5ff497c52570c9c8c2991aaa8cda7a8493f1
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Calm | Document: Calm Terms of Service | Record: CA-P-001147
Captured: 2026-03-20 10:56:44 UTC | SHA-256: d85b649f012d4968…
URL: https://conductatlas.com/platform/calm/calm-terms-of-service/liability-cap-at-50/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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