If you forget to cancel in time, you will be charged for another full subscription period with no right to a refund.
Consumer impact
Calm's Terms significantly affect consumers' legal rights by requiring individual arbitration for most disputes and waiving the right to participate in class actions, which limits consumers' ability to seek collective redress. Subscriptions auto-renew without a right to refund, and Calm can change prices with notice but no guaranteed right to a refund if you disagree. You can opt out of the mandatory arbitration clause by sending a written opt-out notice to Calm within 30 days of first agreeing to these Terms.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Cancel Subscription
Within 24 hours
Log in to your Calm account and navigate to https://calm.com/profile/manage-subscription. Select the option to cancel your subscription. Ensure you cancel at least 24 hours before your next renewal date to avoid being charged.
Applicable agencies
FTC
The FTC enforces rules against unfair or deceptive subscription practices, including inadequate disclosure of auto-renewal terms.
Many states have specific automatic renewal laws (notably California) that State AGs can enforce against companies with non-compliant auto-renewal practices.