10 Total
5 High severity
5 Medium severity
0 Low severity
Summary

This is the legal agreement you accept when using Calm's app and website. It covers how subscriptions work (including automatic renewals that are hard to get refunds on), what Calm can do with any content you share, and importantly, it requires most disputes to be settled through private arbitration rather than in court. If you're a new user and disagree with the arbitration clause, you have 30 days to opt out in writing.

Technical Summary

Calm's Terms of Service govern the use of Calm.com, Inc.'s websites, mobile applications, and related services, establishing binding obligations between Calm and its users. Key provisions include a mandatory arbitration clause with class action waiver (with a 30-day opt-out window for new users), auto-renewing subscription terms with a no-refund policy, a broad royalty-free license grant over user-generated content, and comprehensive liability disclaimers capping Calm's damages exposure at the greater of amounts paid or $50 USD. The agreement also imposes indemnification obligations on users and disclaims any medical or therapeutic efficacy of the platform's content. Separate terms apply to users in the EEA, Switzerland, and the UK.

Institutional Analysis

This document engages primarily with U.S. consumer protection law, the Federal Arbitration Act (FAA), COPPA/CIPA (given the 16+ age threshold and family plan provisions), DMCA (repeat infringer polic…

This document engages primarily with U.S. consumer protection law, the Federal Arbitration Act (FAA), COPPA/CIPA (given the 16+ age threshold and family plan provisions), DMCA (repeat infringer policy), and California consumer protection statutes (CCPA-adjacent data handling referenced via Privacy …

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Compliance intelligence locked

Regulatory exposure, material risk, and due diligence action items.

Evidence Provenance
Captured March 19, 2026 14:57 UTC
Document ID CA-D-000217
Version ID CA-V-000152
Wayback Machine View archived versions →
SHA-256 75339ea17a6c81c4e38a7da25638c32b1fbe3913383bd14248130c8518866ca5
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Cryptographically signed
Change Timeline
High Severity — 5 provisions
Medium Severity — 5 provisions