This is the legal agreement you accept when using Calm's app and website. It covers how subscriptions work (including automatic renewals that are hard to get refunds on), what Calm can do with any content you share, and importantly, it requires most disputes to be settled through private arbitration rather than in court. If you're a new user and disagree with the arbitration clause, you have 30 days to opt out in writing.
Technical Summary
Calm's Terms of Service govern the use of Calm.com, Inc.'s websites, mobile applications, and related services, establishing binding obligations between Calm and its users. Key provisions include a mandatory arbitration clause with class action waiver (with a 30-day opt-out window for new users), auto-renewing subscription terms with a no-refund policy, a broad royalty-free license grant over user-generated content, and comprehensive liability disclaimers capping Calm's damages exposure at the greater of amounts paid or $50 USD. The agreement also imposes indemnification obligations on users and disclaims any medical or therapeutic efficacy of the platform's content. Separate terms apply to users in the EEA, Switzerland, and the UK.
Institutional Analysis
This document engages primarily with U.S. consumer protection law, the Federal Arbitration Act (FAA), COPPA/CIPA (given the 16+ age threshold and family plan provisions), DMCA (repeat infringer polic…
This document engages primarily with U.S. consumer protection law, the Federal Arbitration Act (FAA), COPPA/CIPA (given the 16+ age threshold and family plan provisions), DMCA (repeat infringer policy), and California consumer protection statutes (CCPA-adjacent data handling referenced via Privacy …
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If you have a dispute with Calm, you must resolve it through private arbitration — not in court — and you cannot join a class action lawsuit against Calm.
Your Calm subscription automatically renews at the end of each period and Calm will charge your payment method unless you cancel at least 24 hours before renewal.
If you sign up for a free trial or discounted promotional period, Calm will automatically start charging you at the full subscription price when the promotion ends unless you cancel at least 24 hours before.
If you share any content through Calm (such as posts or social media content tagging Calm), you give Calm a permanent, worldwide, royalty-free right to use, modify, and distribute that content for any business purpose without paying you.
You are required to personally pay Calm's legal costs and defend Calm against any claims that arise from your use of the app or your content, even including attorneys' fees.
You must be at least 16 years old to use Calm, and users under the age of majority in their region must have a parent or guardian agree to the Terms on their behalf.