This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users interacting with Calm through multiple communication channels—including feedback and market research sessions—may have those interactions recorded.
Your chat messages, phone calls, and video calls with Calm may be recorded, including interactions through the chat-bot and feedback or market research sessions.
How other platforms handle this
If you use our chat feature, we and our service providers may record your chats and keep transcripts.
You may give us your Identity Data, Contact Data, Financial Data, Profile Data, and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise.
telemetry information collected includes: (i) microservice settings, (ii) usage data and (iii) hardware environment.
"Communications : we may record our communications including chat messages, phone, or video calls, such as when you utilize our chat-bot or provide us with feedback or market research.Excerpt from Calm's Privacy Policy
Netflix updated its Privacy Statement on April 18, 2026, disclosing voice recording collection and expanded household ad profiling for the first time.
Google's Privacy Policy covers Search, Gmail, YouTube, Maps, and every site running Google Analytics. Here is what it actually authorizes.
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Users interacting with Calm through multiple communication channels—including feedback and market research sessions—may have those interactions recorded.
Your chat messages, phone calls, and video calls with Calm may be recorded, including interactions through the chat-bot and feedback or market research sessions.
ConductAtlas has identified this type of provision across 295 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.