Provision record
Calendly · Calendly Terms of Use · View original document ↗

Customer Data License Granted to Calendly

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Document Record

What it is

The agreement grants Calendly a worldwide, royalty-free, sublicensable license to use, distribute, copy, transmit, and display Customer Data for service provision, quality control, security, fraud prevention, troubleshooting, and product improvement and development purposes.

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This analysis describes what Calendly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision grants Calendly a broad license over Customer Data that extends beyond core service delivery to include product improvement and development, quality control, and fraud prevention, and the license is sublicensable, meaning Calendly may authorize third parties including AI providers to process Customer Data under this grant.

Consumer impact (what this means for users)

Under this clause, customers grant Calendly a worldwide, royalty-free, sublicensable license to use Customer Data for purposes including product improvement and development and quality control, in addition to direct service provision. The license is sublicensable, which the AI Features provision indicates includes sharing Customer Data with third-party AI providers.

Cross-platform context

See how other platforms handle Customer Data License Granted to Calendly and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
You grant to Calendly a worldwide, royalty-free, non-exclusive, non-transferable (except in compliance with Section 17(c)), sublicensable license to use, distribute, host, copy, transmit, and display Customer Data as reasonably necessary for Calendly to provide and operate the Services in accordance with these Customer Terms, including related internal purposes such as quality control, information security, prevention and detection of spam, fraud, and abuse, troubleshooting, and product improvement and development.

Excerpt from Calendly's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The sublicensable license to use Customer Data for product improvement and development may engage GDPR requirements regarding purpose limitation and lawful basis for processing personal data beyond the original collection purpose.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Calendly Terms of Use
Entity
Calendly
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014256
Document ID
CA-D-00562
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
36511e8437cf3b2062e44033a67d5b0a00f3b0f412f9f2a99b6286c197e05ea0
Analysis generated
July 9, 2026 05:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Calendly
Document: Calendly Terms of Use
Record ID: CA-P-014256
Captured: 2026-07-09 05:08:45 UTC
SHA-256: 36511e8437cf3b20…
URL: https://conductatlas.com/platform/calendly/calendly-terms-of-use/provision/CA-P-014256/customer-data-license-granted-to-calendly/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Calendly's Customer Data License Granted to Calendly clause do?

This provision grants Calendly a broad license over Customer Data that extends beyond core service delivery to include product improvement and development, quality control, and fraud prevention, and the license is sublicensable, meaning Calendly may authorize third parties including AI providers to process Customer Data under this grant.

How does this clause affect you?

Under this clause, customers grant Calendly a worldwide, royalty-free, sublicensable license to use Customer Data for purposes including product improvement and development and quality control, in addition to direct service provision. The license is sublicensable, which the AI Features provision indicates includes sharing Customer Data with third-party AI providers.

Is ConductAtlas affiliated with Calendly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calendly.