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Calendly reserves the right to suspend, terminate, or permanently revoke any customer's account at its sole discretion, at any time, with or without prior notice, and the agreement states Calendly bears no liability for consequences arising from such actions.
This analysis describes what Calendly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision authorizes Calendly to interrupt or permanently terminate account access without advance notice and without liability, which may affect customers relying on the platform for operational scheduling workflows. The no-liability clause operates in conjunction with the non-refundable fee provision, meaning terminated customers may not recover prepaid fees except under the limited warranty remedy.
Under this clause, Calendly may suspend or permanently revoke account access at any time without advance notice and without incurring liability for resulting consequences. The agreement states this applies to both Free and Paid Accounts, and outstanding payment obligations become due immediately upon termination.
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"Calendly may suspend or terminate your access to and use of the Services, including suspending access to or terminating your account (either a Free Account or Paid Account), or permanently revoke your access to the Services, at our sole discretion, at any time with or without notice to you. You agree that Calendly will have no liability for any consequences that you may incur as a result of suspending, terminating, or revoking your account and/or access to the Services in accordance with this Section 6.Excerpt from Calendly's Terms of Use
(1) REGULATORY LANDSCAPE: Unilateral termination without notice provisions in business-to-business contracts may engage implied duty of good faith considerations under applicable contract law in certain jurisdictions. For EU-based customers, the Digital Markets Act and applicable platform regulation may impose fairness and notice obligations on certain platform operators. Consumer protection frameworks in several jurisdictions impose minimum notice requirements before service termination. (2) GOVERNANCE EXPOSURE: High. The combination of sole discretion termination, no prior notice requirement, no liability for consequences, and non-refundable prepaid fees creates significant operational and financial exposure for enterprise customers who depend on Calendly for scheduling infrastructure. The clause does enumerate specific grounds for termination including security risk, AUP violations, and insolvency, but also preserves a general sole discretion right beyond those grounds. (3) JURISDICTION FLAGS: EU member states operating under GDPR may have data return and deletion obligations upon termination that interact with the agreement's termination provisions. Enterprise customers in regulated industries including financial services and healthcare should assess business continuity implications. Australian and UK consumer protection laws may impose minimum notice requirements not reflected in this clause. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement and vendor risk teams should assess the operational dependency on Calendly relative to the no-notice termination right and evaluate whether contractual service level or notice period commitments are available through Order Form negotiations or the Enterprise Plan. (5) COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether the no-liability clause is enforceable in relevant jurisdictions and assess what data retrieval and export capabilities exist to support business continuity in the event of abrupt account termination.
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This provision authorizes Calendly to interrupt or permanently terminate account access without advance notice and without liability, which may affect customers relying on the platform for operational scheduling workflows. The no-liability clause operates in conjunction with the non-refundable fee provision, meaning terminated customers may not recover prepaid fees except under the limited warranty remedy.
Under this clause, Calendly may suspend or permanently revoke account access at any time without advance notice and without incurring liability for resulting consequences. The agreement states this applies to both Free and Paid Accounts, and outstanding payment obligations become due immediately upon termination.
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