The agreement requires that disputes between customers and Calendly be resolved through individual arbitration rather than court proceedings, and the terms include a waiver of class action participation for all customers.
This analysis describes what Calendly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires disputes to proceed through individual arbitration, precluding customers from participating in class or collective litigation against Calendly. The enforceability of mandatory arbitration clauses and class action waivers varies by jurisdiction, and applicable law in certain regions including EU member states may limit or override these provisions.
Interpretive note: Enforceability of the class action waiver and mandatory arbitration clause varies by jurisdiction, customer classification (consumer vs. business), and applicable law, particularly in the EU and certain US states.
Under this clause, customers are required to resolve disputes with Calendly through individual arbitration proceedings rather than through court. The agreement states a class action waiver applies, meaning customers cannot join collective claims against Calendly, though applicable law in certain jurisdictions may affect enforceability.
Cross-platform context
See how other platforms handle Mandatory Individual Arbitration and Class Action Waiver and similar clauses.
Compare across platforms →"THESE CUSTOMER TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING A CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS UNDER THESE CUSTOMER TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH CALENDLY.Excerpt from Calendly's Terms of Use
(1) REGULATORY LANDSCAPE: Mandatory arbitration clauses and class action waivers in consumer-facing contracts are subject to scrutiny under the FTC Act and applicable state consumer protection statutes.
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This provision requires disputes to proceed through individual arbitration, precluding customers from participating in class or collective litigation against Calendly. The enforceability of mandatory arbitration clauses and class action waivers varies by jurisdiction, and applicable law in certain regions including EU member states may limit or override these provisions.
Under this clause, customers are required to resolve disputes with Calendly through individual arbitration proceedings rather than through court. The agreement states a class action waiver applies, meaning customers cannot join collective claims against Calendly, though applicable law in certain jurisdictions may affect enforceability.
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