Provision record
Calendly · Calendly Terms of Use · View original document ↗

Embedded Services Cookie Compliance Obligation

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
Stay ahead of the changes
Track Calendly and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

Customers who embed Calendly on their websites must either display Calendly's cookie banner or implement their own independent cookie consent mechanism for website visitors, and if the Calendly banner is hidden, Calendly continues to use cookies and the customer bears sole responsibility for ensuring visitor cookie rights are honored.

ⓘ

This analysis describes what Calendly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision places sole cookie compliance responsibility on customers who embed Calendly when they choose to suppress the default Calendly cookie banner, and the agreement confirms that Calendly continues to set cookies regardless of banner visibility. Customers must assess whether their own cookie consent mechanisms satisfy applicable ePrivacy and data protection requirements for Calendly's cookies.

Consumer impact (what this means for users)

Under this clause, website operators who embed Calendly are required to either display Calendly's cookie banner or implement an independent mechanism allowing visitors to exercise legal rights regarding Calendly's cookies. The agreement states that Calendly continues to use cookies even when its banner is hidden, and sole compliance responsibility rests with the embedding customer.

Cross-platform context

See how other platforms handle Embedded Services Cookie Compliance Obligation and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
When you use the Embedded Services on your website, Calendly collects certain information from your website visitors by use of cookies and similar technologies as described in Calendly's Privacy Notice. Your website visitors may have certain legal rights with respect to Calendly's cookies when you use the Embedded Services. When you use the Embedded Services on your website you shall comply with one of the following: You shall display Calendly's cookie banner when using the Embedded Services on your website to allow website visitors to exercise their legal rights with respect to Calendly cookies, or If you choose to hide Calendly's cookie banner (more information here), you acknowledge and agree that (a) Calendly still uses cookies when the Calendly cookie banner is hidden, and (b) you are solely responsible for providing a mechanism to your website visitors that allows them to exercise any legal rights they may have with respect to Calendly's cookies.

Excerpt from Calendly's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Cookie consent obligations for third-party cookies set via embedded services engage the ePrivacy Directive as implemented in EU member states, GDPR requirements for lawful processing through tracking technologies, and CCPA and CPRA …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Calendly Terms of Use
Entity
Calendly
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014259
Document ID
CA-D-00562
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
36511e8437cf3b2062e44033a67d5b0a00f3b0f412f9f2a99b6286c197e05ea0
Analysis generated
July 9, 2026 05:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Calendly
Document: Calendly Terms of Use
Record ID: CA-P-014259
Captured: 2026-07-09 05:08:45 UTC
SHA-256: 36511e8437cf3b20…
URL: https://conductatlas.com/platform/calendly/calendly-terms-of-use/provision/CA-P-014259/embedded-services-cookie-compliance-obligation/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Calendly's Embedded Services Cookie Compliance Obligation clause do?

This provision places sole cookie compliance responsibility on customers who embed Calendly when they choose to suppress the default Calendly cookie banner, and the agreement confirms that Calendly continues to set cookies regardless of banner visibility. Customers must assess whether their own cookie consent mechanisms satisfy applicable ePrivacy and data protection requirements for Calendly's cookies.

How does this clause affect you?

Under this clause, website operators who embed Calendly are required to either display Calendly's cookie banner or implement an independent mechanism allowing visitors to exercise legal rights regarding Calendly's cookies. The agreement states that Calendly continues to use cookies even when its banner is hidden, and sole compliance responsibility rests with the embedding customer.

Is ConductAtlas affiliated with Calendly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calendly.