Provision record
Calendly · Calendly Terms of Use · View original document ↗

Customer Data Warranty Exclusions (HIPAA, SOX, GLBA, Sensitive Data)

High severity High confidence Explicit document language Unique · 0 of 352 platforms
Stay ahead of the changes
Track Calendly and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

Customers warrant that Customer Data does not include HIPAA-covered health information, SOX or GLBA-regulated financial data, or sensitive personal information or special categories of data as defined under applicable data protection laws.

ⓘ

This analysis describes what Calendly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision places contractual warranty liability on customers for ensuring that regulated data categories are not submitted to the platform, and breach of this warranty authorizes Calendly to immediately suspend or terminate account access. Enterprise customers in healthcare, financial services, or those processing sensitive personal data must assess whether their use cases are compatible with this restriction.

Consumer impact (what this means for users)

Under this clause, customers represent and warrant that no HIPAA-protected health data, SOX or GLBA-regulated financial information, or special categories of sensitive personal data are included in Customer Data submitted to the platform. Breach of this warranty authorizes Calendly, at its sole discretion, to immediately suspend or terminate account access.

Cross-platform context

See how other platforms handle Customer Data Warranty Exclusions (HIPAA, SOX, GLBA, Sensitive Data) and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
You represent and warrant, either on behalf of yourself as an individual Customer or on behalf of your Entity that: ... (D) the Customer Data does not contain: (x) protected health information or information subject to Health Insurance Portability and Accountability Act (" HIPAA ") compliance or other relevant law or regulation; (y) information subject to Sarbanes-Oxley Act (" SOX "), Gramm-Leach-Bliley Act (" GLBA ") requirements or other relevant law or regulation; or (z) information that is considered "sensitive personal information," "special categories of data" or analogous terms under data protection laws.

Excerpt from Calendly's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision directly engages HIPAA as enforced by HHS OCR, SOX as enforced by the SEC and PCAOB, GLBA as enforced by the FTC and banking regulators, and GDPR or CCPA special …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Department Of Health & Human Services, Office For Civil Rights (hhs Ocr)
    Enforces HIPAA Privacy and Security Rules, which protect health information held by healthcare providers, health plans, and their business associates.
    Who can file: Anyone whose HIPAA rights may have been violated by a covered entity (healthcare provider, health plan, or healthcare clearinghouse)
    What you need: Name of the entity, description of the violation, date of the incident, and your contact information. Must file within 180 days of the violation.
    What to expect: HHS OCR investigates and may require the entity to take corrective action. Does not provide individual compensation. Serious violations can result in civil monetary penalties.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Calendly Terms of Use
Entity
Calendly
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014258
Document ID
CA-D-00562
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
36511e8437cf3b2062e44033a67d5b0a00f3b0f412f9f2a99b6286c197e05ea0
Analysis generated
July 9, 2026 05:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Calendly
Document: Calendly Terms of Use
Record ID: CA-P-014258
Captured: 2026-07-09 05:08:45 UTC
SHA-256: 36511e8437cf3b20…
URL: https://conductatlas.com/platform/calendly/calendly-terms-of-use/provision/CA-P-014258/customer-data-warranty-exclusions-hipaa-sox-glba-sensitive-data/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Calendly's Customer Data Warranty Exclusions (HIPAA, SOX, GLBA, Sensitive Data) clause do?

This provision places contractual warranty liability on customers for ensuring that regulated data categories are not submitted to the platform, and breach of this warranty authorizes Calendly to immediately suspend or terminate account access. Enterprise customers in healthcare, financial services, or those processing sensitive personal data must assess whether their use cases are compatible with this restriction.

How does this clause affect you?

Under this clause, customers represent and warrant that no HIPAA-protected health data, SOX or GLBA-regulated financial information, or special categories of sensitive personal data are included in Customer Data submitted to the platform. Breach of this warranty authorizes Calendly, at its sole discretion, to immediately suspend or terminate account access.

Is ConductAtlas affiliated with Calendly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calendly.