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Paid subscriptions automatically renew for the same term length, and Calendly charges the prior period's fee plus a price increase of CPI plus 3% per renewal term unless a different rate is communicated before renewal.
This analysis describes what Calendly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a recurring, unilaterally determined price increase at each renewal term without requiring the customer's affirmative consent to the new rate. Enterprise customers and invoice-billed customers must provide 30 days written notice before the end of the current term to avoid renewal at the increased rate.
Under this clause, the agreement automatically charges the customer's payment method at renewal, with fees increasing by CPI plus up to 3% per renewal term unless Calendly notifies the customer of a different rate. Customers who are invoice-billed or on the Enterprise Plan must provide 30 days written notice before the current term ends to avoid automatic renewal.
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"The Services shall automatically renew for successive Renewal Subscription Terms for a term length equal to the previous subscription period. Calendly will automatically charge your existing Payment Method in the amount of the then-applicable Fees plus Taxes. Each Renewal Subscription Term may also include a renewal price increase of the Consumer Price Index (" CPI ") + 3% unless we notify you of a different rate before each Renewal Subscription Term starts.Excerpt from Calendly's Terms of Use
(1) REGULATORY LANDSCAPE: Auto-renewal provisions with unilateral price adjustment mechanisms are subject to FTC enforcement under the Restore Online Shoppers' Confidence Act and applicable state auto-renewal laws including California's Automatic Renewal Law. The CPI-plus-3% mechanism does not appear to require affirmative customer acceptance of the new price, which may engage state-level disclosure requirements. (2) GOVERNANCE EXPOSURE: High. The combination of automatic renewal, a unilateral price increase mechanism, and non-refundable fees creates material financial exposure for enterprise customers who fail to monitor renewal dates. The 30-day written notice requirement for invoice-billed and Enterprise Plan customers is operationally significant and requires active calendar management. (3) JURISDICTION FLAGS: California's Automatic Renewal Law imposes specific disclosure and consent requirements for subscription services that automatically renew at changed pricing. Other states including Delaware, New York, and Illinois have enacted similar statutes. EU member states impose consumer contract requirements that may affect enforceability of unilateral price variation clauses. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should flag this provision in vendor onboarding and contract review workflows, as the CPI-plus-3% increase is not capped and compounds across successive renewal terms. The provision states Calendly may notify of a different rate, meaning the increase could exceed CPI-plus-3% if separately communicated before renewal. (5) COMPLIANCE CONSIDERATIONS: Finance and procurement teams should implement renewal date tracking for all Calendly subscriptions and establish internal notice procedures aligned with the 30-day written notice requirement. Legal teams should assess whether the auto-renewal disclosure satisfies applicable state auto-renewal disclosure laws at the point of subscription.
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This provision establishes a recurring, unilaterally determined price increase at each renewal term without requiring the customer's affirmative consent to the new rate. Enterprise customers and invoice-billed customers must provide 30 days written notice before the end of the current term to avoid renewal at the increased rate.
Under this clause, the agreement automatically charges the customer's payment method at renewal, with fees increasing by CPI plus up to 3% per renewal term unless Calendly notifies the customer of a different rate. Customers who are invoice-billed or on the Enterprise Plan must provide 30 days written notice before the current term ends to avoid automatic renewal.
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