Bumble · Bumble Terms and Conditions · View original document ↗

General Non-Refundability of All Purchases

High severity High confidence Explicitdocumentlanguage Common · 179 of 352 platforms
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Recent governance activity Bumble recorded 3 documented changes in the last 30 days.
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This analysis describes what Bumble's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who cancel mid-period or are dissatisfied with a purchase generally have no right to recover any portion of amounts already paid.

Interpretive note: The word 'generally' in the excerpt introduces a qualifier suggesting exceptions may exist, but none are specified in the quoted language. The canonical claim preserves this qualifier.

Recent Activity

This document changed recently

Medium Jun 18, 2026

The updated terms reframe BeePitched from a collaborative pitch-sharing feature to a standalone content generation and distribution tool under user control. Users are now solely responsible for obtaining permissions, ensuring content legality, and distributing completed pitches themselves. Bumble clarifies it does not host or distribute pitches after generation and retains content only briefly (24 hours post-download, 7 days if not completed) for moderation purposes. Bumble reserves the right to review, refuse to generate, remove, or restrict access to any content that violates the terms or community guidelines, and may suspend access to the feature if misuse is identified.

View change record →
Medium May 19, 2026

The updated terms state that Bumble's license to use your uploaded content is now limited to distribution to other app users when they are using the app, rather than the previously stated right to make content available to the general public. This represents a narrowing of the company's stated rights over user content. Additionally, the terms now explicitly disclose five scenarios in which Bumble may request account verification: to prevent fake accounts and fraud, to confirm age compliance in certain jurisdictions, to detect unusual account access, to prevent payment fraud, and to enforce community guidelines. The terms also clarify that uninstalling the app does not delete your account, and you must manually follow account deletion steps to permanently remove it.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 800 other provisions on other platforms.

Consumer impact (what this means for users)

You generally cannot obtain a refund or credit for any purchase from Bumble, including for periods of a subscription you have not yet used.

How other platforms handle this

Ledger Medium

For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.

Wise Medium

We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.

Upwork Medium

No refunds of fees already paid will be given. Clients may opt out of the Direct Contract program or cancel a Service Contract...however Upwork will not refund any fees for Service Contracts that were considered active at any time in the month prior to the charge.

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▸ View Original Clause Language DOCUMENT RECORD
"
Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods.

— Excerpt from Bumble's Bumble Terms and Conditions

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Bumble Terms and Conditions
Entity
Bumble
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-034155
Document ID
CA-D-00225
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
91287864c14cf62c71789d3f950c3bb97af29965f09b4f159c9005d072aff3ec
Analysis generated
May 21, 2026 03:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Bumble
Document: Bumble Terms and Conditions
Record ID: CA-P-034155
Captured: 2026-05-21 03:22:18 UTC
SHA-256: 91287864c14cf62c…
URL: https://conductatlas.com/platform/bumble/bumble-terms-and-conditions/provision/CA-P-034155/general-non-refundability-of-all-purchases/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Bumble's General Non-Refundability of All Purchases clause do?

Users who cancel mid-period or are dissatisfied with a purchase generally have no right to recover any portion of amounts already paid.

How does this clause affect you?

You generally cannot obtain a refund or credit for any purchase from Bumble, including for periods of a subscription you have not yet used.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with Bumble?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Bumble.