Provision record
Bumble · Bumble Terms and Conditions · View original document ↗

No Refund Upon Account Termination or Suspension

High confidence Common · 172 of 343 platforms

Key Facts · in the document’s own words

Do users whose accounts are terminated or suspended receive a refund for any paid service or features they have already been charged for?
“If your Account is terminated or suspended, you agree you will not receive a refund for any paid service or features you have already been charged for.”
Version CA-V-003969, captured June 18, 2026 · live source ↗
Our reading, not the document’s words
Bumble requires users whose accounts are terminated or suspended to agree that they will not receive a refund for any paid service or features they have already been charged for.
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This analysis describes what Bumble's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users lose any pre-paid value remaining on their account upon termination or suspension, with no right of recovery for amounts already charged.

Recent Activity

This document changed recently

Medium May 19, 2026

The updated terms establish new account verification procedures that Bumble may initiate to confirm identity, prevent fraud, verify age compliance, and enforce community guidelines. The terms clarify that deleting the Bumble app does not delete your account; you must explicitly request account deletion through the app to permanently remove it. A new BeePitched feature allows users to create personalized pitches about others and invite contributions, but this feature is restricted in Washington State and requires obtaining all necessary permissions from the person being pitched about. Content licensing language is narrowed to specify that your uploaded content may be made available to other app users, rather than the general public. You can request account deletion through the app's deletion process, and you can report any Pitch for review if you are the subject of one.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If your account is terminated or suspended, you will not receive a refund for any paid services or features for which you have already been charged, regardless of whether you have used them.

How other platforms handle this

Gumroad

You acknowledge that you will not be entitled to receive a refund for fees related to the Services to which your access has been terminated.

Heap

Contentsquare shall refund to Customer on a pro rata basis, based on the then current Term, all prepaid Fees which relate to the unexpired part of the Term.

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If your Account is terminated or suspended, you agree you will not receive a refund for any paid service or features you have already been charged for.

Excerpt from Bumble's Terms and Conditions

Provision details

Document information
Document
Bumble Terms and Conditions
Entity
Bumble
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-003969, captured June 18, 2026
Record ID
CA-P-034030
Document ID
CA-D-000225
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-003969)
ce40acd5e64545ec058752e45ef0ad7852e50dd458032c824231f7b2dad547a3
Analysis generated
May 21, 2026 03:22 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-003969, captured June 18, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Bumble
Document: Bumble Terms and Conditions
Record ID: CA-P-034030
Version: CA-V-003969
Captured: 2026-06-18 00:31:13 UTC
SHA-256: ce40acd5e64545ec…
URL: https://conductatlas.com/platform/bumble/bumble-terms-and-conditions/provision/CA-P-034030/no-refund-upon-account-termination-or-suspension/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Bumble's No Refund Upon Account Termination or Suspension clause do?

Users lose any pre-paid value remaining on their account upon termination or suspension, with no right of recovery for amounts already charged.

How does this clause affect you?

If your account is terminated or suspended, you will not receive a refund for any paid services or features for which you have already been charged, regardless of whether you have used them.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Bumble?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Bumble.