This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
If we discontinue the Services or Software in its entirety, we will use reasonable commercial efforts to allow you to transition your Content, and we may provide you with a pro rata refund for any unused fees...
For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.
"If we/the Service Provider need(s) to change your booking...If you don't accept that change, you'll be entitled to cancel and claim a full refund (no matter how close the start of your rental is), but we'll have no additional liability for any direct or indirect costsExcerpt from Booking.com's Terms and Conditions
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The clause states: “If we/the Service Provider need(s) to change your booking...If you don't accept that change, you'll be entitled to cancel and claim a full refund (no matter how close the start of your rental is), but we'll have no additional liability for any direct or indirect costs”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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