Provision record
Booking.com · Booking.com Terms and Conditions · View original document ↗

Service Provider initiated rental changes allow full refund

Common · 172 of 343 platforms
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This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Kling AI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Hims & Hers

If you request a refund and you have not received any Testing Services prior to your subscription renewal date, we will provide you with a full refund.

Teachable

For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If we/the Service Provider need(s) to change your booking...If you don't accept that change, you'll be entitled to cancel and claim a full refund (no matter how close the start of your rental is), but we'll have no additional liability for any direct or indirect costs

Excerpt from Booking.com's Terms and Conditions

Provision details

Document information
Document
Booking.com Terms and Conditions
Entity
Booking.com
Tracking information
First captured by ConductAtlas
April 1, 2026
Text quoted from version
CA-V-005085, captured July 19, 2026
Record ID
CA-P-076691
Document ID
CA-D-000237
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005085)
7681dcea7076649581fc9fe61008f0afc91aa76bb835077c4463e1674f4c59c2
Analysis generated
May 12, 2026 13:06 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005085, captured July 19, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007731, captured Oct. 21, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Booking.com
Document: Booking.com Terms and Conditions
Record ID: CA-P-076691
Version: CA-V-005085
Captured: 2026-07-19 21:23:26 UTC
SHA-256: 7681dcea70766495…
URL: https://conductatlas.com/platform/bookingcom/bookingcom-terms-and-conditions/provision/CA-P-076691/service-provider-initiated-rental-changes-allow-full-refund/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Booking.com's Service Provider initiated rental changes allow full refund clause do?

The clause states: “If we/the Service Provider need(s) to change your booking...If you don't accept that change, you'll be entitled to cancel and claim a full refund (no matter how close the start of your rental is), but we'll have no additional liability for any direct or indirect costs”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Booking.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Booking.com.