This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision defines the scope of the license granted to users and establishes the intellectual property framework governing Platform access. It creates a procedural requirement that commercial uses or automated data collection activities require advance written authorization from Booking.com.
Booking.com's updated Terms now make clear that three separate documents—the Terms of Service, How We Work, and Content Standards and Guidelines—together form the binding contract between you and the platform. Previously, the terms page was inaccessible due to a technical authentication screen. The updated language emphasizes that by using the platform, you consent to all three documents, and that if a booking fails, you should consult Section A16 for your options. This consolidation of contractual documents into three separate sources may make it less obvious what rights and obligations you are accepting compared to a single comprehensive terms document.
View change record →Users visiting Booking.com's Terms and Conditions page cannot access, read, or review the actual contractual terms they are agreeing to. The page displays a technical security challenge and JavaScript code instead of policy language. This prevents informed consent and makes it impossible for users to understand their rights and obligations. If you need to review Booking.com's terms, the document is currently unavailable through the normal URL; you may need to contact Booking.com support for clarification.
View change record →Booking.com removed a footer link that provided direct access to opt-out controls for data sales and sharing. This does not necessarily eliminate the underlying right to opt out, but it removes a prominent, easy-to-find disclosure mechanism that many privacy laws require companies to make available. Consumers may still be able to exercise opt-out rights through account settings or privacy notice submissions, but they must now actively search for these options rather than finding them in the footer navigation.
View change record →Users are authorized to use the Platform for personal, non-commercial purposes as specified in the terms, but commercial activities and automated collection methods are prohibited absent written permission. Unauthorized uses of the type specified terminate the license granted under the agreement.
How other platforms handle this
Copyright License Grant and Restrictions
You own the content you create and share on Threads and the other Meta Products... However, when you share or post content, you give us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, ...
By posting or uploading Content to the Site, you grant Upwork a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable right and license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such Content in any and all me...
Monitoring
Booking.com has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"The content, information and services made available on the Platform are protected by applicable copyright, database right, trade mark and other intellectual property laws, and any use of the Platform other than as specifically authorized herein, without the prior written permission of Booking.com, is strictly prohibited and will terminate the permission or license granted herein. You are not allowed to monitor, copy, scrape/crawl, download, reproduce or otherwise use anything on this Platform for any commercial purpose without written permission of Booking.com or its licensors.— Excerpt from Booking.com's Booking.com Terms and Conditions
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This provision defines the scope of the license granted to users and establishes the intellectual property framework governing Platform access. It creates a procedural requirement that commercial uses or automated data collection activities require advance written authorization from Booking.com.
Users are authorized to use the Platform for personal, non-commercial purposes as specified in the terms, but commercial activities and automated collection methods are prohibited absent written permission. Unauthorized uses of the type specified terminate the license granted under the agreement.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Booking.com.