Provision record
Binance.US · Binance.US Privacy Policy · View original document ↗

AI Chatbot Data Disclosure to OpenAI

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Document Record

What it is

Generated by a model from the captured document; not read by a person

The policy authorizes disclosure of user account information, portfolio contents, chatbot communications, and associated metadata to OpenAI as the AI chatbot provider. The disclosed data is stated to be used only to support the Binance.US AI chatbot, but is also subject to OpenAI's own enterprise privacy policy and terms.

ⓘ

This analysis describes what Binance.US's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This provision establishes that financially sensitive user data including portfolio holdings and account information is transmitted to a third-party AI provider whose own terms and privacy policy also govern the data. Compliance teams should evaluate whether OpenAI's enterprise privacy terms provide adequate data processing protections consistent with GLBA, CCPA, and applicable financial privacy obligations.

Recent Activity

This document changed recently

Medium Jul 23, 2026

The updated policy discloses that Binance.US collects Web3 wallet information including wallet addresses, token balances, transaction data, device identifiers, and timestamps. The company may now disclose pseudonymous wallet identity information (wallet ID) to third parties with read-only access to associated wallet balances and transaction history. Additionally, the policy states that data may be stored and processed both within and outside the United States, rather than exclusively in the US as previously stated. Users should review the updated policy to understand what wallet data is collected and how it may be shared.

View change record →
Medium Mar 12, 2026

The updated policy explicitly authorizes Binance.US to disclose customer information to law enforcement, government agencies, regulators, financial institutions, and industry partners to detect and prevent fraud, money laundering, terrorist financing, and other financial crimes. The policy also clarifies that email addresses and other identifiers collected by Binance.US may be used for targeted advertising on other websites and social media platforms. You can opt out of this targeted advertising use by emailing privacy@binance.us or submitting a request through the 'Your Privacy Rights' webform.

View change record →

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact privacy@binance.us or submit a request through the 'Your Privacy Rights' webform to request deletion of data associated with AI chatbot use. Review OpenAI's enterprise privacy policy at https://openai.com/enterprise-privacy/ for information about data retained by OpenAI.

If You Do Nothing

⚠ Users who continue to use the Binance.US AI chatbot feature will have their account, portfolio, and chatbot data disclosed to OpenAI under the terms described in both BAM's policy and OpenAI's enterprise privacy policy.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
We may also disclose your information with our AI chatbot provider OpenAI. OpenAI may receive information about you, your account, your portfolio and the contents of your communication as well as metadata including usage data uniquely associated with you. Such information will not be used for any purpose other than to support us in providing the AI chatbot, but are also subject to the OpenAI's applicable terms including their privacy policy located at https://openai.com/enterprise-privacy/.

Excerpt from Binance.US's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices related to third-party data sharing and AI-related data use disclosures in consumer-facing services.
    File a complaint →
  • CFPB
    The CFPB has jurisdiction over financial data sharing practices at entities subject to GLBA, including the disclosure of account and portfolio data to AI service providers.
    File a complaint →

Provision details

Document information
Document
Binance.US Privacy Policy
Entity
Binance.US
Date stated by the document
July 22, 2026
As printed in Binance.US’s text (version CA-V-006613), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 8, 2026
Text quoted from version
CA-V-006613, captured Sept. 11, 2026
Document ID
CA-D-000065
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006613)
1e9bc2921dc97eb2f7b19c2cea6f8f5e3dd24e3e925f4dc112699e82cfef3d94
Analysis generated
October 11, 2026 02:21 UTC
Methodology
Evidence
Excerpt not yet checked against a stored version
Citation Record
Entity: Binance.US
Document: Binance.US Privacy Policy
Version: CA-V-006613
Captured: 2026-09-11 00:10:59 UTC
SHA-256: 1e9bc2921dc97eb2…
URL: https://conductatlas.com/platform/binanceus/binanceus-privacy-policy/ai-chatbot-data-disclosure-to-openai/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Binance.US's AI Chatbot Data Disclosure to OpenAI clause do?

This provision establishes that financially sensitive user data including portfolio holdings and account information is transmitted to a third-party AI provider whose own terms and privacy policy also govern the data. Compliance teams should evaluate whether OpenAI's enterprise privacy terms provide adequate data processing protections consistent with GLBA, CCPA, and applicable financial privacy obligations.

Is ConductAtlas affiliated with Binance.US?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Binance.US.