Your financial data can reach companies outside of the Bank of America corporate family, meaning organizations you have no direct relationship with may receive your personal financial information.
Consumer impact
Bank of America collects highly sensitive financial data including your Social Security number, account balances, transaction history, and credit information, and shares this data with affiliated companies and nonaffiliates for marketing purposes without requiring your prior consent. Federal law limits but does not eliminate this sharing, meaning some data flows to third parties unless you actively opt out. You can limit marketing-related data sharing by calling 1-888-341-5000 or visiting the Bank of America privacy choices page to submit an opt-out request.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Opt Out of Arbitration
Call 1-888-341-5000 to request an opt-out from joint marketing data sharing with nonaffiliated companies. Confirm which specific sharing types are covered by your opt-out request.
Applicable agencies
Consumer Financial Protection Bureau (cfpb)
Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
Who can file: Anyone who has used a consumer financial product or service in the US
What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
ConductAtlas Policy Archive
Entity: Bank of America | Document: Bank of America Privacy Notice | Record: CA-P-000465
Captured: 2026-03-06 19:33:25 UTC | SHA-256: 0579b728c8274563…
URL: https://conductatlas.com/platform/bank-of-america/bank-of-america-privacy-notice/sharing-with-nonaffiliates-for-joint-marketing/
Accessed: April 4, 2026