Provision record
AWS Bedrock · AWS Service Terms · View original document ↗

Service Improvement Content Use and Opt-Out

Medium severity Medium confidence Explicit document language Common · 289 of 352 platforms
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Document Record

What it is

The terms authorize AWS to process customer inputs and outputs for the purposes of providing and maintaining Bedrock services, and additionally to use this content to improve Bedrock and its features unless the customer has exercised the available opt-out through account settings or documentation-specified instructions.

This analysis describes what AWS Bedrock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that service improvement use of customer content is the default state unless an opt-out is actively exercised; customers who do not take affirmative action to opt out operate under terms that permit use of their inputs and outputs for feature improvement purposes.

Interpretive note: The precise scope of content categories subject to service improvement use and the full technical mechanism for the opt-out require review of the Bedrock documentation; the truncated source document does not provide complete detail on opt-out procedures.

Recent Activity

This document changed recently

Medium Jul 30, 2026

The updated terms now explicitly state that AWS IoT SiteWise Scenario Discovery is not designed for real-time vehicle control and cannot be used as the sole basis for determining vehicle safety or regulatory compliance. Organizations deploying this service must implement independent human monitoring and safety validation before using its outputs to support vehicle system decisions. The terms make clear that AWS assumes no responsibility for uses that violate these constraints.

View change record →
Medium Jul 18, 2026

The updated terms establish new restrictions on how AWS Capacity Reservations may be used. Specifically, customers purchasing On-Demand Capacity Reservations can no longer resell them to other parties, and AWS reserves the right to cancel the purchase or terminate running instances if the company suspects resale activity. For Capacity Blocks for ML, the grace period before instance termination increased from 30 minutes to 60 minutes for UltraServer instance types, allowing slightly more time to complete workloads. The Amazon Sidewalk qualification program was renamed and simplified, but the underlying security and operational requirements remain in effect.

View change record →
Medium Jun 30, 2026

The updated terms establish a formal framework for AWS Bedrock's free exploration services, clarifying the operational boundaries and responsibilities. AWS reserves the right to discontinue these services at any time without prior notice, meaning customers cannot rely on their continuation for production planning. Customers are solely responsible for testing, deploying, and maintaining any code, documents, or AI solutions AWS provides, including determining whether those solutions comply with applicable law. AWS retains the right to develop competing products based on content it creates during these engagements, though this does not override existing non-disclosure agreements. Customers are prohibited from requiring AWS personnel to sign additional terms as a condition of receiving free services, and any such documentation signed by AWS personnel is void.

View change record →

Clause Stability Mostly Stable

1
Change
3
Months Monitored
May 20, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.
This clause has changed once in 3 months of monitoring.

Change history

removed Jul 11, 2026

Though partially replaced by a more generic provision, the removal eliminates the specific opt-out mechanism for AI service improvement, weakening customer control.

View full change record →
added May 23, 2026

This addition explicitly permits AWS to use customer inputs/outputs for service improvement while providing an opt-out mechanism, addressing a significant customer concern about data usage and transparency.

View full change record →

Consumer impact (what this means for users)

Under this clause, customer inputs to and outputs from Bedrock may be used by AWS for service improvement purposes by default. The agreement provides an opt-out mechanism accessible through Bedrock documentation and account settings for customers who do not wish their content used in this manner.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Log in to the AWS console, navigate to Amazon Bedrock settings, and follow the opt-out instructions described in the Bedrock data protection documentation to opt out of content use for service improvement.

How other platforms handle this

Google Cloud Medium

You and your organization's administrator can access several types of Service Data directly from Google Cloud, including your account information, billing contact information, payment and transaction information, as well as product and communication settings and configurations.

Instacart Medium

By providing your mobile phone number, you consent to receive automated text (SMS) messages from Instacart...To opt out, reply STOP. For help, reply HELP or contact us directly...

Notion Medium

Please note that if you have a legally-recognized browser-based opt out preference signal turned on via your device browser, (e.g., global privacy control) we recognize such preference in accordance with applicable law.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
AWS may use your inputs to and outputs from Amazon Bedrock to provide and maintain the services. You may opt out of having your inputs and outputs used to improve Amazon Bedrock and Amazon Bedrock features by following the opt-out instructions available in the Amazon Bedrock documentation.

Excerpt from AWS Bedrock's AWS Service Terms

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This opt-out default structure may require evaluation under GDPR where customer content processed for service improvement constitutes personal data; GDPR's purpose limitation and consent requirements may constrain the use of personal data …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
AWS Service Terms
Entity
AWS Bedrock
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012383
Document ID
CA-D-00648
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
0169685ed8ddb3a5676650839f1053019501dd43ed3f5df355022e3aff0aac80
Analysis generated
May 20, 2026 20:43 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS Bedrock
Document: AWS Service Terms
Record ID: CA-P-012383
Captured: 2026-05-20 20:43:05 UTC
SHA-256: 0169685ed8ddb3a5…
URL: https://conductatlas.com/platform/aws-bedrock/aws-service-terms/provision/CA-P-012383/service-improvement-content-use-and-opt-out/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does AWS Bedrock's Service Improvement Content Use and Opt-Out clause do?

This provision establishes that service improvement use of customer content is the default state unless an opt-out is actively exercised; customers who do not take affirmative action to opt out operate under terms that permit use of their inputs and outputs for feature improvement purposes.

How does this clause affect you?

Under this clause, customer inputs to and outputs from Bedrock may be used by AWS for service improvement purposes by default. The agreement provides an opt-out mechanism accessible through Bedrock documentation and account settings for customers who do not wish their content used in this manner.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with AWS Bedrock?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS Bedrock.