AWS Bedrock · AWS Service Terms · View original document ↗

Liability Limitation for AI Services

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What it is

AWS provides no warranties about the accuracy, reliability, or fitness of AI-generated outputs from Bedrock; if an AI output is wrong, harmful, or unsuitable, AWS is not legally responsible under this disclaimer.

This analysis describes what AWS Bedrock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This disclaimer means customers cannot rely on AWS to compensate them if an AI output is incorrect, biased, or causes downstream harm; all risk of relying on AI outputs rests with the customer.

Interpretive note: The enforceability of broad as-is disclaimers for AI outputs may be constrained by EU AI Act deployer obligations and jurisdiction-specific consumer protection laws that limit warranty exclusions.

Recent Activity

This document changed recently

Medium May 9, 2026

This change introduces a new optional service feature rather than modifying existing consumer rights or obligations. AWS explicitly disclaims providing regulated financial services, holding custody o…

Consumer impact (what this means for users)

If your business suffers losses because a Bedrock AI output was inaccurate, biased, or inappropriate, AWS's warranty disclaimer means you likely cannot recover those losses from AWS under the contract terms.

How other platforms handle this

Whatnot Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WHATNOT NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORT...

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

Anthropic Medium

Except as stated in Section L.3.b, the liability of each party, and its affiliates and licensors, for any damages arising out of or related to these Terms (i) excludes damages that are consequential, incidental, special, indirect, or exemplary damages, including lost profits, business, contracts, re...

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▸ View Original Clause Language DOCUMENT RECORD
"
THE AMAZON BEDROCK SERVICE IS PROVIDED 'AS IS' AND AWS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO AI-GENERATED OUTPUTS.

— Excerpt from AWS Bedrock's AWS Service Terms

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Broad as-is disclaimers in AI service agreements are standard industry practice but may interact with emerging AI liability frameworks. The EU AI Act imposes obligations on providers and deployers of high-risk AI systems that may limit the extent to which providers can disclaim liability through contractual terms. Consumer protection laws in some jurisdictions may also constrain the enforceability of broad implied warranty disclaimers. The FTC's guidance on AI accountability and transparency creates a broader regulatory backdrop. GOVERNANCE EXPOSURE: High for regulated-industry customers. Organizations deploying Bedrock in healthcare, financial services, legal, or public-sector contexts bear the full operational risk of AI output errors under this disclaimer. The business impact of an inaccurate AI output (misdiagnosis, financial loss, legal error) falls entirely on the customer and any downstream parties. This is consistent with standard cloud service provider practice but requires customers to implement appropriate human oversight and error-checking mechanisms. JURISDICTION FLAGS: EU customers should assess whether this disclaimer is compatible with EU AI Act deployer obligations for high-risk AI systems, which require human oversight and cannot simply be contractually disclaimed. Some EU member states have specific consumer protection rules that may limit warranty disclaimers in B2C contexts even if the Bedrock customer is a business. California's implied warranty law and CLRA may provide additional consumer protection in consumer-facing deployments. CONTRACT AND VENDOR IMPLICATIONS: This disclaimer should be a standard flag in vendor risk assessments. Customers embedding Bedrock outputs in their own products should ensure their customer agreements include appropriate disclaimers and human review provisions to manage the liability chain. Enterprise indemnification negotiations with AWS may address some of this risk for large contract customers. COMPLIANCE CONSIDERATIONS: AI governance frameworks should include explicit policies for human review of AI outputs before use in consequential decisions, particularly in regulated industries. Organizations should document their human oversight procedures as evidence of appropriate risk management, which may be relevant to regulatory scrutiny under the EU AI Act and sector-specific AI guidance.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    FTC AI accountability guidance and enforcement authority over deceptive or harmful AI practices is relevant where broad liability disclaimers are combined with consumer-facing AI deployments.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
AWS Service Terms
Entity
AWS Bedrock
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-008315
Document ID
CA-D-00648
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6a4e46ce193fd71202def370a4d21430cf6cf24d11429695a18c773907dfd122
Analysis generated
May 10, 2026 05:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS Bedrock
Document: AWS Service Terms
Record ID: CA-P-008315
Captured: 2026-05-10 05:07:03 UTC
SHA-256: 6a4e46ce193fd712…
URL: https://conductatlas.com/platform/aws-bedrock/aws-service-terms/liability-limitation-for-ai-services/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does AWS Bedrock's Liability Limitation for AI Services clause do?

This disclaimer means customers cannot rely on AWS to compensate them if an AI output is incorrect, biased, or causes downstream harm; all risk of relying on AI outputs rests with the customer.

How does this clause affect you?

If your business suffers losses because a Bedrock AI output was inaccurate, biased, or inappropriate, AWS's warranty disclaimer means you likely cannot recover those losses from AWS under the contract terms.

Is ConductAtlas affiliated with AWS Bedrock?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS Bedrock.