AT&T · AT&T Terms of Service · View original document ↗

AT&T Not Liable for Unauthorized Account Access

High severity Medium confidence Explicitdocumentlanguage Common · 287 of 352 platforms
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This analysis describes what AT&T's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

AT&T disclaims liability even for its own conduct under the provision and for account security breaches, meaning users cannot hold AT&T responsible for those specific harms.

Interpretive note: The excerpt ends after item (ii), suggesting additional enumerated bases for the liability exclusion may exist in the full clause. The canonical claim covers only what is present in the excerpt. The phrase 'this provision' refers to a broader context not provided, so the full scope of 'action or inaction' covered is uncertain.

Consumer impact (what this means for users)

If your account confidentiality is compromised, or if AT&T acts or fails to act under this provision in a way that harms you, you cannot recover damages from AT&T.

How other platforms handle this

Netflix Medium

Netflix is not obligated to credit or discount a subscription for holds placed on the account by either a representative of Netflix or by the automated processes of Netflix.

Datadog Medium

Datadog will not be responsible for failures to fulfill any obligations due to causes beyond its control.

Instacart Medium

We are not responsible or liable if you or anyone else fails to obtain proper consent or authorization from a Recipient.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
in no event and under no circumstances shall AT&T be held liable to you for any liabilities or damages resulting from or arising out of (i) any action or inaction of AT&T under this provision, (ii) any compromise of the confidentiality of your account...

— Excerpt from AT&T's AT&T Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
AT&T Terms of Service
Entity
AT&T
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
July 9, 2026
Record ID
CA-P-042633
Document ID
CA-D-00339
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
09198bcba55215b130dee25064e195017bcfcb9c131d2e823576dfd378c89eb6
Analysis generated
April 18, 2026 12:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AT&T
Document: AT&T Terms of Service
Record ID: CA-P-042633
Captured: 2026-04-18 12:19:24 UTC
SHA-256: 09198bcba55215b1…
URL: https://conductatlas.com/platform/att/att-terms-of-service/provision/CA-P-042633/att-not-liable-for-unauthorized-account-access/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does AT&T's AT&T Not Liable for Unauthorized Account Access clause do?

AT&T disclaims liability even for its own conduct under the provision and for account security breaches, meaning users cannot hold AT&T responsible for those specific harms.

How does this clause affect you?

If your account confidentiality is compromised, or if AT&T acts or fails to act under this provision in a way that harms you, you cannot recover damages from AT&T.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with AT&T?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AT&T.