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This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The cap limits the maximum financial exposure of both parties under the Agreement to a backward-looking twelve-month fee figure tied to the specific products at issue, which may be substantially less than actual damages suffered.
The customer's recoverable damages against Atlassian are capped at the fees paid for the specific products and services giving rise to the claim over the prior twelve months, regardless of the actual loss incurred.
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"each party's entire liability arising out of or related to this Agreement will not exceed in aggregate the amounts paid to Atlassian for the Products, Support and Advisory Services giving rise to the liability during the twelve (12) months preceding...Excerpt from Atlassian's Cloud Terms
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The cap limits the maximum financial exposure of both parties under the Agreement to a backward-looking twelve-month fee figure tied to the specific products at issue, which may be substantially less than actual damages suffered.
The customer's recoverable damages against Atlassian are capped at the fees paid for the specific products and services giving rise to the claim over the prior twelve months, regardless of the actual loss incurred.
ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.
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