“IT IS SOLELY CUSTOMER'S RESPONSIBILITY TO (A) INFORM YOU AND ANY OTHER MANAGED USERS OF ANY RELEVANT CUSTOMER POLICIES... (B) OBTAIN ANY RIGHTS, PERMISSIONS OR CONSENTS... (C) ENSURE THAT THE TRANSFER AND PROCESSING OF CUSTOMER DATA... IS LAWFUL...”
This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Asana explicitly shifts all data compliance responsibility to the Customer, meaning Managed Users cannot look to Asana to fulfill these obligations.
Interpretive note: The excerpt uses ellipses within each lettered item; the complete text of each obligation is not visible and may contain additional qualifications or scope.
If you are a Managed User, the responsibility for ensuring you are informed, that proper consents are obtained, and that data processing is lawful rests solely with the Customer, not Asana.
How other platforms handle this
We may use information about you, your activity, content, media uploads and related data in your account to prevent, detect, investigate and address safety, security, fraud and abuse risks, and to develop our algorithms and models to identify violations...
We use data for analysis, research and product development, including training machine learning models. This helps us make our services more convenient and easy to use, enhance the safety and security...
We process your data for necessary purposes as described in the main Policy, and for secondary purposes. We use both human and automated means to process your data.
"IT IS SOLELY CUSTOMER'S RESPONSIBILITY TO (A) INFORM YOU AND ANY OTHER MANAGED USERS OF ANY RELEVANT CUSTOMER POLICIES... (B) OBTAIN ANY RIGHTS, PERMISSIONS OR CONSENTS... (C) ENSURE THAT THE TRANSFER AND PROCESSING OF CUSTOMER DATA... IS LAWFUL...Excerpt from Asana's Terms of Service
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Asana explicitly shifts all data compliance responsibility to the Customer, meaning Managed Users cannot look to Asana to fulfill these obligations.
If you are a Managed User, the responsibility for ensuring you are informed, that proper consents are obtained, and that data processing is lawful rests solely with the Customer, not Asana.
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Asana.