Asana · Asana Terms of Service · View original document ↗

Customer controls Managed User data

High severity High confidence Explicitdocumentlanguage Common · 265 of 352 platforms
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This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This establishes that Asana, not the Managed User, defers to the Customer on data control matters, meaning the Managed User's rights over their data are governed by the Customer, not directly by Asana.

Consumer impact (what this means for users)

If you are a Managed User, you accept that control over Customer Data sits with the Customer, not with Asana, as between those two parties.

How other platforms handle this

Ring Medium

You choose who to share your Ring account with, and have control over which devices they can access. You can remove any shared user at any time.

Cohere Medium

In the event of any breach by a Permitted User of this Agreement, Customer will immediately notify Cohere of such breach and...will follow Cohere's instructions, which instructions may include restricting such Permitted User...

Tinder Medium

Use another user's account or share your account with another person;

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▸ View Original Clause Language DOCUMENT RECORD
"
you acknowledge and agree that, as between Asana and Customer, the Customer Data is controlled by Customer and the Customer Agreement provides Customer with choices and control over that Customer Data.

— Excerpt from Asana's Asana Terms of Service

Applicable regulations

CFAA
United States Federal
DMA
European Union

Provision details

Document information
Document
Asana Terms of Service
Entity
Asana
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-051918
Document ID
CA-D-00557
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8f33f549607304789550ae5eaac5a75798af3fca1d1e079450b7abdf40a7c3d8
Analysis generated
July 9, 2026 05:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Asana
Document: Asana Terms of Service
Record ID: CA-P-051918
Captured: 2026-07-09 05:03:21 UTC
SHA-256: 8f33f54960730478…
URL: https://conductatlas.com/platform/asana/asana-terms-of-service/provision/CA-P-051918/customer-controls-managed-user-data/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Asana's Customer controls Managed User data clause do?

This establishes that Asana, not the Managed User, defers to the Customer on data control matters, meaning the Managed User's rights over their data are governed by the Customer, not directly by Asana.

How does this clause affect you?

If you are a Managed User, you accept that control over Customer Data sits with the Customer, not with Asana, as between those two parties.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with Asana?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Asana.