The terms assert that Asana's total financial liability to any user, across all claims and claim types, is capped at $100, with a carve-out acknowledging that certain jurisdictions may not permit this limitation.
This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a $100 ceiling on Asana's aggregate financial exposure to individual users regardless of the nature, cause, or magnitude of a claim, subject to applicable law in jurisdictions that restrict such limitations.
Interpretive note: Enforceability depends on applicable jurisdiction and whether the user is classified as a consumer or business user under local law.
Under this clause, the maximum financial recovery a user may seek from Asana under these terms is $100, regardless of the type or extent of harm alleged. Applicable law in certain jurisdictions may limit the enforceability of this cap, particularly where consumer protection statutes prohibit such broad liability exclusions.
Cross-platform context
See how other platforms handle Aggregate Liability Cap of $100 and similar clauses.
Compare across platforms →"IN ANY EVENT, OUR AGGREGATE LIABILITY WILL NOT EXCEED $100. Some countries and U.S. jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages such as above in this section 9. Accordingly, some of the above limitations may not apply to you.Excerpt from Asana's Terms of Service
1) REGULATORY LANDSCAPE: Liability limitation clauses of this type are evaluated under the FTC Act for unfair or deceptive practices, and under EU Directive 93/13/EEC on unfair contract terms for consumer agreements.
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This provision establishes a $100 ceiling on Asana's aggregate financial exposure to individual users regardless of the nature, cause, or magnitude of a claim, subject to applicable law in jurisdictions that restrict such limitations.
Under this clause, the maximum financial recovery a user may seek from Asana under these terms is $100, regardless of the type or extent of harm alleged. Applicable law in certain jurisdictions may limit the enforceability of this cap, particularly where consumer protection statutes prohibit such broad liability exclusions.
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