Provision record
Asana · Asana Terms of Service · View original document ↗

AI Acceptable Use and Oversight Obligations

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Document Record

What it is

Users of Asana AI features agree to implement human oversight and safeguards for AI use, remain responsible for all decisions made based on AI outputs, evaluate AI outputs for accuracy, and provide information about their AI use to Asana upon request.

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This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision places direct responsibility on users for decisions, actions, and omissions arising from their use of Asana AI features, including third-party models, and requires proactive human oversight and accuracy evaluation as contractual obligations.

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Interpretive note: The scope of 'appropriate human oversight' is not defined in the terms; operational sufficiency of oversight mechanisms may depend on applicable regulatory frameworks and use case context.

Consumer impact (what this means for users)

Under this clause, users who engage Asana AI features accept full responsibility for any decisions, advice, or actions based on AI outputs, and are required to implement human oversight and report intended use to Asana upon request. The agreement does not limit the scope of AI feature coverage to first-party models, explicitly including third-party models.

Cross-platform context

See how other platforms handle AI Acceptable Use and Oversight Obligations and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you use any AI or machine learning features and functionality (including third-party models) provided by Asana (collectively, "Asana AI"), you agree to: implement appropriate human oversight and safeguards to mitigate potential risks associated with your use of Asana AI (i.e., impacts on a person's fundamental rights, health or safety); remain responsible for all decisions made, advice given, actions taken, and failures to take action based on your use of Asana AI; provide information about your intended use of Asana AI and compliance with this Acceptable Use Policy upon request; and evaluate Asana AI outputs for accuracy and appropriateness in light of the probabilistic nature of AI and potential for producing inaccurate content.

Excerpt from Asana's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: The EU AI Act, which introduces obligations for providers and deployers of AI systems, is relevant for organizations using Asana AI in the EU/EEA.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Asana Terms of Service
Entity
Asana
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014218
Document ID
CA-D-00557
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8f33f549607304789550ae5eaac5a75798af3fca1d1e079450b7abdf40a7c3d8
Analysis generated
July 9, 2026 05:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Asana
Document: Asana Terms of Service
Record ID: CA-P-014218
Captured: 2026-07-09 05:03:21 UTC
SHA-256: 8f33f54960730478…
URL: https://conductatlas.com/platform/asana/asana-terms-of-service/provision/CA-P-014218/ai-acceptable-use-and-oversight-obligations/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Asana's AI Acceptable Use and Oversight Obligations clause do?

This provision places direct responsibility on users for decisions, actions, and omissions arising from their use of Asana AI features, including third-party models, and requires proactive human oversight and accuracy evaluation as contractual obligations.

How does this clause affect you?

Under this clause, users who engage Asana AI features accept full responsibility for any decisions, advice, or actions based on AI outputs, and are required to implement human oversight and report intended use to Asana upon request. The agreement does not limit the scope of AI feature coverage to first-party models, explicitly including third-party models.

Is ConductAtlas affiliated with Asana?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Asana.