“if you ask us to delete your transaction data and Apple is legally obligated to keep a record of that transaction to comply with law”
This analysis describes what Apple App Store's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes a legal-compliance exception to user deletion rights, meaning users cannot compel deletion of transaction data that Apple App Store is required by law to retain.
Interpretive note: The evidence span is a conditional clause fragment; it establishes the condition for denial but the excerpt does not include the explicit consequence language (i.e., that the deletion request will be refused). The denial consequence is strongly implied by the conditional structure but is not stated in the quoted text verbatim.
Users who request deletion of their transaction data may be denied if Apple App Store is legally obligated to retain that record to comply with law.
How other platforms handle this
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond...
If you are a parent or guardian who believes your child under 13 has provided us with Personal Information, please contact us using the information below to request its deletion.
Covered individuals are able to exercise certain choices under the EU-U.S. DPF, UK DPF Extension, and the Swiss-U.S. DPF regarding how some of their personal information is used and shared, and may access, correct, or delete certain personal information...
"if you ask us to delete your transaction data and Apple is legally obligated to keep a record of that transaction to comply with lawExcerpt from Apple App Store's Apple Privacy Policy
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The clause establishes a legal-compliance exception to user deletion rights, meaning users cannot compel deletion of transaction data that Apple App Store is required by law to retain.
Users who request deletion of their transaction data may be denied if Apple App Store is legally obligated to retain that record to comply with law.
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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