Anthropic · Anthropic Privacy Policy

Feedback Stores Entire Conversation

Medium severity
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Why it matters (compliance & risk perspective)

A casual click on a thumbs up or down icon triggers storage of your full conversation history, which users would not reasonably expect from such a simple interaction.

Consumer impact (what this means for users)

Anthropic collects your conversation content (prompts and outputs), device identifiers, usage patterns, and payment information when you use Claude.ai, and by default uses your conversations to train its AI models. Users who opt out of model training may still have their conversations used if those conversations are flagged for safety review, which is a significant limitation on the opt-out right. You can opt out of having your conversations used for model training by navigating to your account settings on Claude.ai, and you can delete individual conversations which are removed from your history immediately and purged from Anthropic's back-end within 30 days.

How other platforms handle this

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View original clause language
We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the entire related conversation as part of your Feedback.

Applicable regulations

DMA
European Union

Provision details

Document information
Document
Anthropic Privacy Policy
Entity
Anthropic
Document last updated
April 29, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 28, 2026
Record ID
CA-P-002562
Document ID
CA-D-00012
Evidence Provenance
Source URL
Wayback Machine
SHA-256
55f589f5c2a5a187a9d045dc6c7e4954a2dbf9ac00fb6e3ea782dbcf9ad69387
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Anthropic | Document: Anthropic Privacy Policy | Record: CA-P-002562
Captured: 2026-03-06 20:00:36 UTC | SHA-256: 55f589f5c2a5a187…
URL: https://conductatlas.com/platform/anthropic/anthropic-privacy-policy/feedback-stores-entire-conversation/
Accessed: May 4, 2026
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Anthropic's Feedback Stores Entire Conversation clause do?

A casual click on a thumbs up or down icon triggers storage of your full conversation history, which users would not reasonably expect from such a simple interaction.

Is ConductAtlas affiliated with Anthropic?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Anthropic.