Provision record
Anthropic · Anthropic Consumer Terms · View original document ↗

Liability Cap at $100 or Fees Paid

Medium severity Medium confidence Inferred from context Common · 287 of 352 platforms
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Document Record

What it is

Anthropic's financial liability to you for any claims related to the services is capped at the greater of the fees you paid in the past 12 months or $100, whichever is higher.

This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The liability cap means that regardless of the nature or extent of harm a user experiences in connection with the services, Anthropic's maximum financial exposure to that user is limited to a relatively small dollar amount, which may significantly limit available remedies.

Interpretive note: The document text was truncated and the exact liability cap language was not included in the excerpt; the $100 floor and 12-month fee reference is inferred from standard Anthropic terms and contextual references, but the precise formulation could not be directly quoted.

Clause Stability Stable

0
Changes
3
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

Users who pay little or nothing for the service (such as free tier users) may be limited to recovering no more than $100 from Anthropic for any claim arising from use of the services. This cap may require evaluation under applicable consumer protection law in jurisdictions that restrict or prohibit such limitations for consumer contracts.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Liability limitation clauses in consumer contracts engage consumer protection frameworks in multiple jurisdictions.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Anthropic Consumer Terms
Entity
Anthropic
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011797
Document ID
CA-D-00785
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
66d87fe1684016e22c68038645304344ee2e8d3094611804048e223495320d61
Analysis generated
May 12, 2026 15:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Anthropic
Document: Anthropic Consumer Terms
Record ID: CA-P-011797
Captured: 2026-05-12 15:09:41 UTC
SHA-256: 66d87fe1684016e2…
URL: https://conductatlas.com/platform/anthropic/anthropic-consumer-terms/provision/CA-P-011797/liability-cap-at-100-or-fees-paid/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Anthropic's Liability Cap at $100 or Fees Paid clause do?

The liability cap means that regardless of the nature or extent of harm a user experiences in connection with the services, Anthropic's maximum financial exposure to that user is limited to a relatively small dollar amount, which may significantly limit available remedies.

How does this clause affect you?

Users who pay little or nothing for the service (such as free tier users) may be limited to recovering no more than $100 from Anthropic for any claim arising from use of the services. This cap may require evaluation under applicable consumer protection law in jurisdictions that restrict or prohibit such limitations for consumer contracts.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Anthropic?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Anthropic.