A strict no-refund policy means that if you are charged for a renewal you intended to cancel, or if the service changes significantly, you may have no practical remedy for getting your money back.
Your conversations with Claude are used by default to train Anthropic's AI models, and even if you opt out, clicking thumbs up or down on any response or having a message flagged for safety review means that content can still be used for training. US users are bound by mandatory arbitration and cannot participate in class action lawsuits against Anthropic, significantly limiting legal remedies. You can opt out of conversation training by navigating to your account settings on Claude.ai.
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We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the entire related conversation as part of your Feedback.
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Watch Anthropic ClaudeA strict no-refund policy means that if you are charged for a renewal you intended to cancel, or if the service changes significantly, you may have no practical remedy for getting your money back.
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