This analysis describes what Ancestry's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes a defined, time-bound obligation on Ancestry to delete Genetic Information from every named system category upon request.
The updated policy introduces new data collection and processing practices. Ancestry now explicitly discloses that it collects information from interactions with AI-powered support assistants, in addition to human communications. The policy adds a new photo face-grouping feature that creates abstract numerical representations of images to organize your photo gallery, available with your express consent; Ancestry states it does not retain these representations. The policy also adds SMS messaging as a communication channel, available if you expressly opt in. You can decline the face-grouping feature and SMS messaging by not providing express consent.
View change record →You can request deletion of your Genetic Information, and Ancestry is required to complete that deletion across all listed systems within 30 days.
How other platforms handle this
We retain your account information for as long as your account is active and up to 15 days thereafter.
Upon written request by the Disclosing Party to return or delete Confidential Information, the Receiving Party will, without undue delay: (a) either return or, as appropriate, destroy all tangible documents and media...
We shall promptly destroy personal information without delay when the retention period has expired or when the purpose of processing has been achieved, and the personal information is no longer necessary.
"If you request that Ancestry delete your DNA Data, we will delete all Genetic Information from our production, development, analytics, and research systems within 30 days.Excerpt from Ancestry's Privacy Statement
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The clause establishes a defined, time-bound obligation on Ancestry to delete Genetic Information from every named system category upon request.
You can request deletion of your Genetic Information, and Ancestry is required to complete that deletion across all listed systems within 30 days.
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
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