Provision record
Ancestry · Ancestry Privacy Statement · View original document ↗

Ancestry collects required account information

High confidence Common · 286 of 343 platforms
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This analysis describes what Ancestry's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Providing certain Account Information is a non-negotiable condition of accessing Ancestry's Services.

Recent Activity

This document changed recently

Medium May 13, 2026

The updated policy introduces new data collection and processing practices. Ancestry now explicitly discloses that it collects information from interactions with AI-powered support assistants, in addition to human communications. The policy adds a new photo face-grouping feature that creates abstract numerical representations of images to organize your photo gallery, available with your express consent; Ancestry states it does not retain these representations. The policy also adds SMS messaging as a communication channel, available if you expressly opt in. You can decline the face-grouping feature and SMS messaging by not providing express consent.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

You must supply the required Account Information; if you do not, Ancestry will not provide the Services to you.

How other platforms handle this

Postman

We collect information about you when you create a Postman account...This information may include a public username, password, contact information, billing information, a profile photo, and your account preferences and settings.

Ford

When you create or modify your Ford account, you provide us with an email/username and password, along with other information used to authenticate your account such as answers to security questions.

Kling AI

When you use our paid Services, including redeeming voucher codes or purchasing paid Services, we collect information related to the payment transaction (with your consent). This may include payment card details (e.g. card account number), billing information, order details, the Services you purchas...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We require certain Account Information to deliver the Services in accordance with our Ancestry Terms and Conditions and without this we will not be able to provide our Services to you.

Excerpt from Ancestry's Privacy Statement

Provision details

Document information
Document
Ancestry Privacy Statement
Entity
Ancestry
Date stated by the document
May 12, 2026
As printed in Ancestry’s text (version CA-V-007574), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-006689, captured Sept. 11, 2026
Record ID
CA-P-034325
Document ID
CA-D-000224
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006689)
31bf6dd63ead94f464b3f2fbc7944007503f38ccd7af4cc637bd412132d1c896
Analysis generated
July 9, 2026 06:39 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006689, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007574, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Ancestry
Document: Ancestry Privacy Statement
Record ID: CA-P-034325
Version: CA-V-006689
Captured: 2026-09-11 00:35:53 UTC
SHA-256: 31bf6dd63ead94f4…
URL: https://conductatlas.com/platform/ancestry/ancestry-privacy-statement/provision/CA-P-034325/ancestry-collects-required-account-information/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does Ancestry's Ancestry collects required account information clause do?

Providing certain Account Information is a non-negotiable condition of accessing Ancestry's Services.

How does this clause affect you?

You must supply the required Account Information; if you do not, Ancestry will not provide the Services to you.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Ancestry?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ancestry.