Provision record
Amplitude · Amplitude Terms of Service · View original document ↗

Customer Indemnification of Amplitude

High severity Medium confidence Explicitdocumentlanguage Common · 233 of 352 platforms

Key Facts

From what must customers release, indemnify, defend, and hold harmless Amplitude and its subsidiaries, affiliates, agents, officers, directors, employees, and shareholders?
Amplitude requires customers to release, indemnify, defend, and hold harmless Amplitude and its subsidiaries, affiliates, agents, officers, directors, employees, and shareholders from and against any and all losses, liabilities, expenses, damages, and costs.
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This analysis describes what Amplitude's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers bear broad financial and legal responsibility to protect Amplitude and a wide group of related parties from any and all losses, liabilities, expenses, damages, and costs.

Interpretive note: The excerpt does not specify the triggering conditions for the indemnification obligation. The full scope of what customer conduct or events activate the indemnity is not visible in the quoted language, creating uncertainty about the precise trigger. The canonical claim reflects only what the excerpt explicitly states.

Consumer impact (what this means for users)

Customers are required to financially protect and defend Amplitude and its related parties against any and all losses, liabilities, expenses, damages, and costs.

How other platforms handle this

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Synthesia Medium

Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.

Segment Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer will release, indemnify, defend and hold harmless Amplitude and its subsidiaries, Affiliates, agents, officers, directors, employees, shareholders...from and against any and all losses, liabilities, expenses, damages, costs...

Excerpt from Amplitude's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Amplitude Terms of Service
Entity
Amplitude
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-055638
Document ID
CA-D-00701
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
817b215ec9c2d62f8a06d9cdbf2578bcd2420a5bb576a8c3d47d42c01f7028ab
Analysis generated
May 8, 2026 00:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Amplitude
Document: Amplitude Terms of Service
Record ID: CA-P-055638
Captured: 2026-05-08 00:14:28 UTC
SHA-256: 817b215ec9c2d62f…
URL: https://conductatlas.com/platform/amplitude/amplitude-terms-of-service/provision/CA-P-055638/customer-indemnification-of-amplitude/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Amplitude's Customer Indemnification of Amplitude clause do?

Customers bear broad financial and legal responsibility to protect Amplitude and a wide group of related parties from any and all losses, liabilities, expenses, damages, and costs.

How does this clause affect you?

Customers are required to financially protect and defend Amplitude and its related parties against any and all losses, liabilities, expenses, damages, and costs.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 233 platforms. See the full comparison.

Is ConductAtlas affiliated with Amplitude?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amplitude.