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AI21 may revoke website access, suspend the website, terminate the agreement, or restrict access to any part of the website at any time, for any or no reason, with or without providing notice to the user.
This analysis describes what AI21 Labs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision authorizes AI21 to terminate or restrict website access unilaterally, without cause and without prior notice. The breadth of this discretion may be constrained in certain jurisdictions by consumer protection or contract law requirements.
The updated terms remove the explicit "Your Opt-Out Rights" button that previously allowed users to opt out of data sales and targeted advertising. In its place, the revised language establishes a general cookie consent framework requiring users to click "Accept" to allow cookies for site navigation, usage analysis, and marketing efforts. Users retain the ability to choose not to allow certain cookie types, but the prior dedicated opt-out mechanism for data sales and targeted advertising is no longer explicitly described in the accessible terms interface. If you wish to control cookie preferences, you can click on the cookie settings to modify consent for different types of cookies; however, strictly necessary cookies cannot be declined as they are required for core website functionality.
View change record →Under this clause, AI21 may terminate a user's website access or restrict any part of the website at any time and without notice or stated reason, subject to any mandatory consumer protection rights under applicable law.
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"In our sole discretion we may, at any time, with or without notice, and for any or no reason: (a) revoke the License, suspend the Website, and/or terminate this Agreement; and (b) modify, remove, and/or otherwise restrict access to (such as by geo-blocking), all or any part of the Website.Excerpt from AI21 Labs's Terms of Use
1. REGULATORY LANDSCAPE: EU consumer protection law may require that termination or access restriction provisions provide reasonable notice and justification in consumer contracts. The EU Digital Services Act and related frameworks may also impose obligations on platform providers regarding account or access termination procedures. The FTC has general authority over unfair or deceptive practices in consumer-facing agreements. 2. GOVERNANCE EXPOSURE: Low to Medium. No-cause, no-notice termination provisions are common in website terms of service. However, the breadth of the discretion granted to AI21, including geo-blocking, may interact with EU platform regulation requirements depending on the nature and scale of the service. 3. JURISDICTION FLAGS: EU/EEA users may have protections under EU consumer law and the Digital Services Act framework regarding access termination procedures. The no-notice provision may be more readily enforceable for U.S. users absent applicable state law requirements. 4. CONTRACT AND VENDOR IMPLICATIONS: Organizations relying on the AI21 website for business purposes should note that access can be revoked without notice or cause, which may affect operational workflows if the website is used for business-relevant functions. 5. COMPLIANCE CONSIDERATIONS: Legal and compliance teams should assess whether the no-notice termination provision is enforceable against their user populations and whether any operational dependencies on the AI21 website create material risk given this provision.
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This provision authorizes AI21 to terminate or restrict website access unilaterally, without cause and without prior notice. The breadth of this discretion may be constrained in certain jurisdictions by consumer protection or contract law requirements.
Under this clause, AI21 may terminate a user's website access or restrict any part of the website at any time and without notice or stated reason, subject to any mandatory consumer protection rights under applicable law.
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