All legal disputes with AI21 Labs must be handled in Delaware courts under Delaware law, regardless of where you live or do business.
This analysis describes what AI21 Labs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Non-US users, including EU and UK customers, may find that this clause conflicts with their local mandatory consumer protection laws, and the practical burden of litigating in Delaware may discourage legitimate claims.
Interpretive note: Enforceability of Delaware exclusive jurisdiction and choice of law against EU and UK consumers is uncertain and likely overridden by mandatory local law in those jurisdictions.
The updated terms remove the explicit "Your Opt-Out Rights" button that previously allowed users to opt out of data sales and targeted advertising. In its place, the revised language establishes a general cookie consent framework requiring users to click "Accept" to allow cookies for site navigation, usage analysis, and marketing efforts. Users retain the ability to choose not to allow certain cookie types, but the prior dedicated opt-out mechanism for data sales and targeted advertising is no longer explicitly described in the accessible terms interface. If you wish to control cookie preferences, you can click on the cookie settings to modify consent for different types of cookies; however, strictly necessary cookies cannot be declined as they are required for core website functionality.
View change record →If you have a dispute with AI21 Labs, the agreement requires you to pursue it in Delaware under Delaware law, which may be impractical for individual users or non-US businesses and may limit access to local consumer rights.
How other platforms handle this
In the EU and EEA, the choice of Texas governing law shall not apply only where a mandatory consumer protection law explicitly prohibits such choice of law provisions.
For any claims that are not subject to arbitration...U.S. Residents: Delaware law; venue exclusively in the state or federal courts in New Castle County, Delaware
These Terms are governed by the laws of the State of California and the United States without regard to conflicts of laws provisions
"These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in the State of Delaware.Excerpt from AI21 Labs's Terms of Use
(1) REGULATORY LANDSCAPE: Exclusive jurisdiction and choice of law clauses in consumer contracts are subject to significant regulatory constraints in the EU under Rome I Regulation and Brussels I Recast Regulation, which preserve consumers' rights …
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Non-US users, including EU and UK customers, may find that this clause conflicts with their local mandatory consumer protection laws, and the practical burden of litigating in Delaware may discourage legitimate claims.
If you have a dispute with AI21 Labs, the agreement requires you to pursue it in Delaware under Delaware law, which may be impractical for individual users or non-US businesses and may limit access to local consumer rights.
ConductAtlas has identified this type of provision across 266 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AI21 Labs.