Provision record
AI21 Labs · AI21 Labs Privacy Policy · View original document ↗

Customer Responsible for Customer Information Consents

High severity High confidence Explicit document language Common · 297 of 352 platforms

Key Facts

Does AI21 Labs place responsibility on the customer for authorized usage of Customer Information?
AI21 Labs places responsibility on the customer for the security, integrity, and authorized usage of Customer Information within the Services, and for obtaining all necessary consents and permissions.
Stay ahead of the changes
Track AI21 Labs and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what AI21 Labs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision shifts legal and operational responsibility for data security and consent from AI21 Labs to the customer, limiting AI21 Labs' exposure for misuse or unauthorized handling.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 6356 other provisions on other platforms.

Consumer impact (what this means for users)

As a customer, you are responsible for securing Customer Information, ensuring its authorized use within the Services, and obtaining every required consent and permission.

How other platforms handle this

Netflix Medium

In the event of any conflict between these Terms of Use and information provided by Customer Service or other portions of our websites, these Terms of Use will control.

Tinder Medium

You represent and warrant to us that the information you provide to us or any other user is accurate, including any information submitted through third-party sources (if applicable), and that you will update your account information as necessary to ensure its accuracy.

Perplexity AI Medium

Additional terms and conditions from Merchants will apply to any purchases you make using ProShop, and you are responsible for reviewing and complying with such additional terms and conditions

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
the customer is the party responsible for the security, integrity and authorized usage of Customer Information in the context of the services and for obtaining all the necessary consents and permissions...

Excerpt from AI21 Labs's Privacy Policy

Provision details

Document information
Document
AI21 Labs Privacy Policy
Entity
AI21 Labs
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
July 9, 2026
Record ID
CA-P-044052
Document ID
CA-D-00460
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4b08d0dbf497e7182a8b1a8e2e7e1ce21ab7c9672a6a09026ced0bb982a8e2f2
Analysis generated
April 30, 2026 06:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AI21 Labs
Document: AI21 Labs Privacy Policy
Record ID: CA-P-044052
Captured: 2026-04-30 06:15:21 UTC
SHA-256: 4b08d0dbf497e718…
URL: https://conductatlas.com/platform/ai21-labs/ai21-labs-privacy-policy/provision/CA-P-044052/customer-responsible-for-customer-information-consents/
Accessed: Aug. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does AI21 Labs's Customer Responsible for Customer Information Consents clause do?

This provision shifts legal and operational responsibility for data security and consent from AI21 Labs to the customer, limiting AI21 Labs' exposure for misuse or unauthorized handling.

How does this clause affect you?

As a customer, you are responsible for securing Customer Information, ensuring its authorized use within the Services, and obtaining every required consent and permission.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with AI21 Labs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AI21 Labs.