The policy states that AI21 does not intentionally collect personal data from individuals under 18, and reserves the right to delete such data if discovered.
This analysis describes what AI21 Labs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision sets the minimum age threshold for data collection at 18, which is higher than the 13-year-old threshold established by COPPA for U.S. purposes. The policy does not describe an age verification mechanism, which is a common limitation in online service age restriction policies.
Interpretive note: The policy does not describe a technical age verification mechanism, creating uncertainty about how this restriction is operationally enforced.
Under this provision, users under 18 are not intended to use AI21's services, and the policy states that personal data collected from such individuals may be deleted upon discovery. The policy does not describe a technical age verification process.
Cross-platform context
See how other platforms handle Age Restriction: No Collection from Under-18 Users and similar clauses.
Compare across platforms →"We do not intentionally collect data from children under the age of eighteen (18). If you believe that we might have any such information, please contact us at privacy@ai21.com. Regardless, in the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it.Excerpt from AI21 Labs's Privacy Policy
(1) REGULATORY LANDSCAPE: The 18-year minimum age threshold exceeds COPPA's 13-year threshold for U.S.
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This provision sets the minimum age threshold for data collection at 18, which is higher than the 13-year-old threshold established by COPPA for U.S. purposes. The policy does not describe an age verification mechanism, which is a common limitation in online service age restriction policies.
Under this provision, users under 18 are not intended to use AI21's services, and the policy states that personal data collected from such individuals may be deleted upon discovery. The policy does not describe a technical age verification process.
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