This analysis describes what ADP's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision operationalizes California's statutory privacy framework by establishing the procedural mechanism through which covered residents exercise legally-mandated rights and by designating specific channels—a privacy portal and telephone line—through which ADP processes such requests.
ADP deleted the cookie preference management tool that previously allowed users to understand and control which cookies were placed on their devices, including functional, analytics, and advertising cookies. The removal eliminates the transparency mechanism through which users could consent to or opt out of different cookie categories. The practical effect depends on whether ADP has replaced this functionality elsewhere or whether cookies continue to be placed without equivalent granular user control.
View change record →California residents may submit requests to exercise CCPA/CPRA rights through designated channels, which ADP establishes as the operational pathway for processing access, deletion, correction, opt-out, and sensitive information limitation requests. The terms specify that these statutory rights remain available to qualifying residents regardless of other contractual provisions.
How other platforms handle this
If you are a California resident, you may have the right to: Know what personal information we collect, use, disclose, sell, or share. Correct inaccurate personal information. Delete your personal information. Opt out of the sale or sharing of your personal information. Limit the use and disclosure ...
If you are a California resident, you have the right to: Know what personal information is being collected about you; Know whether your personal information is sold or disclosed and to whom; Say no to the sale of personal information; Access your personal information; Request deletion of your person...
If you are a California resident, you have the right to know what personal information we collect, use, and disclose about you; the right to request deletion of your personal information; the right to opt out of the sale or sharing of your personal information; the right to correct inaccurate person...
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"California residents have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information ADP collects, uses, and discloses about them; the right to delete personal information; the right to correct inaccurate personal information; the right to opt-out of the sale or sharing of personal information; and the right to limit the use and disclosure of sensitive personal information. California residents may submit requests to exercise these rights through ADP's privacy rights portal or by calling our toll-free number.— Excerpt from ADP's ADP Privacy Statement
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The provision operationalizes California's statutory privacy framework by establishing the procedural mechanism through which covered residents exercise legally-mandated rights and by designating specific channels—a privacy portal and telephone line—through which ADP processes such requests.
California residents may submit requests to exercise CCPA/CPRA rights through designated channels, which ADP establishes as the operational pathway for processing access, deletion, correction, opt-out, and sensitive information limitation requests. The terms specify that these statutory rights remain available to qualifying residents regardless of other contractual provisions.
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