This analysis describes what Adobe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Account closure does not end Adobe's retention of personal information tied to contracts or business transactions; that data persists for a fixed ten-year period measured from last interaction.
Interpretive note: The excerpt indicates contract and business transaction data as an example ('such as'), suggesting other categories of personal information may also be retained post-closure. The canonical claim focuses on the explicitly stated category and retention period.
Closing your Adobe account does not result in deletion of personal information related to contracts or business transactions with Adobe; Adobe retains that information for ten years after your last interaction.
How other platforms handle this
Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.
Mistral AI shall retain the Customer Exportable Data and Assets for a period of thirty (30) days from the earlier between (a) the expiration of the Transitional Period or (b) Customer's notification under Section 2.2.2 (b) of these Additional Terms.
Ancestry also retains certain information as reasonably necessary to comply with our legal obligations (including law enforcement requests), resolve disputes, maintain security, prevent fraud and abuse, as well as to comply with tax, payment industry, securities...
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"there is some personal information we need to retain even after you close your account to comply with business and legal requirements, such as personal information related to our contract and business transactions with you, which we retain for ten years after your last interaction with us.— Excerpt from Adobe's Adobe Privacy Policy
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Account closure does not end Adobe's retention of personal information tied to contracts or business transactions; that data persists for a fixed ten-year period measured from last interaction.
Closing your Adobe account does not result in deletion of personal information related to contracts or business transactions with Adobe; Adobe retains that information for ten years after your last interaction.
ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.
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