“there is some personal information we need to retain even after you close your account to comply with business and legal requirements, such as personal information related to our contract and business transactions with you, which we retain for ten years after your last interaction with us.”
This analysis describes what Adobe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Account closure does not end Adobe's retention of personal information tied to contracts or business transactions; that data persists for a fixed ten-year period measured from last interaction.
Interpretive note: The excerpt indicates contract and business transaction data as an example ('such as'), suggesting other categories of personal information may also be retained post-closure. The canonical claim focuses on the explicitly stated category and retention period.
Closing your Adobe account does not result in deletion of personal information related to contracts or business transactions with Adobe; Adobe retains that information for ten years after your last interaction.
How other platforms handle this
we will delete your account data after three years of inactivity.
We retain your personal information in an identifiable form for as long as necessary for the purposes set out in this Notice.
We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
"there is some personal information we need to retain even after you close your account to comply with business and legal requirements, such as personal information related to our contract and business transactions with you, which we retain for ten years after your last interaction with us.Excerpt from Adobe's Privacy Policy
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Account closure does not end Adobe's retention of personal information tied to contracts or business transactions; that data persists for a fixed ten-year period measured from last interaction.
Closing your Adobe account does not result in deletion of personal information related to contracts or business transactions with Adobe; Adobe retains that information for ten years after your last interaction.
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Adobe.