The agreement states that WhatsApp Credits expire at the end of each calendar month, do not roll over to subsequent periods, and are non-transferable and non-refundable regardless of usage. Users who exceed their monthly WhatsApp Credit allotment incur additional charges at rates specified in the Purchasing Help Page.
This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that purchased WhatsApp Credits have no carry-forward value, creating a use-it-or-lose-it structure where unspent credits are forfeited monthly. ActiveCampaign also reserves the right to modify what constitutes a Paid Message and the price per WhatsApp Credit without additional notice, relying solely on updates to the Purchasing Help Page.
Under this clause, WhatsApp Credits purchased by users expire at the end of each calendar month with no rollover and are not refundable. The agreement also states that ActiveCampaign may change the definition of Paid Messages and the price per credit at any time, with changes communicated only via the Purchasing Help Page.
Cross-platform context
See how other platforms handle WhatsApp Credits: Non-Refundable, Non-Transferable, Monthly Expiry and similar clauses.
Compare across platforms →"WhatsApp Credits must be used within a calendar month of being credited to your account. Any unused WhatsApp Credits expire after such time, and do not roll over to subsequent periods. [...] WhatsApp Credits are non-transferrable and non-refundable.Excerpt from ActiveCampaign's Terms of Service
1.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This provision establishes that purchased WhatsApp Credits have no carry-forward value, creating a use-it-or-lose-it structure where unspent credits are forfeited monthly. ActiveCampaign also reserves the right to modify what constitutes a Paid Message and the price per WhatsApp Credit without additional notice, relying solely on updates to the Purchasing Help Page.
Under this clause, WhatsApp Credits purchased by users expire at the end of each calendar month with no rollover and are not refundable. The agreement also states that ActiveCampaign may change the definition of Paid Messages and the price per credit at any time, with changes communicated only via the Purchasing Help Page.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.