The agreement states that all Consulting Services purchases are non-cancellable and non-refundable. ActiveCampaign reserves the right to reschedule sessions at any time, and no-show sessions are deemed completed without any refund or rescheduling entitlement.
This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Consulting Services fees are forfeited upon purchase regardless of service delivery circumstances, including user no-shows, and that ActiveCampaign retains unilateral rescheduling rights. Users have no contractual recourse for refunds even if sessions are not completed as originally scheduled.
Under this clause, Consulting Services fees are non-refundable and the contract is non-cancellable once purchased. The agreement states that if a user does not attend a scheduled session, it will be deemed completed and no refund or credit will be issued.
Cross-platform context
See how other platforms handle Non-Refundable, Non-Cancellable Consulting Services and similar clauses.
Compare across platforms →"All Consulting Services are non-cancellable and all purchases for Consulting Services are non-refundable. ActiveCampaign may reschedule the Consulting Services at any time with notice to you. [...] Sessions will be deemed completed for any no-shows.Excerpt from ActiveCampaign's Terms of Service
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This provision establishes that Consulting Services fees are forfeited upon purchase regardless of service delivery circumstances, including user no-shows, and that ActiveCampaign retains unilateral rescheduling rights. Users have no contractual recourse for refunds even if sessions are not completed as originally scheduled.
Under this clause, Consulting Services fees are non-refundable and the contract is non-cancellable once purchased. The agreement states that if a user does not attend a scheduled session, it will be deemed completed and no refund or credit will be issued.
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