Provision record
ActiveCampaign · ActiveCampaign Acceptable Use Policy · View original document ↗

Sole Discretion Restrictions on Restricted Industries and Objectionable Content

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Document Record

What it is

The policy reserves ActiveCampaign's right to restrict or prohibit content or accounts in industries including cryptocurrency, digital assets, and financial services based on its sole discretion determination of objectionability, reputational risk, or non-compliance with applicable law.

ⓘ

This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes eligibility criteria for platform access that are not defined by objective thresholds, granting ActiveCampaign unilateral authority to restrict or terminate service to customers in designated industry verticals without defined notice, appeal, or cure mechanisms stated in this policy.

Consumer impact (what this means for users)

Under this clause, customers in cryptocurrency, digital asset, and financial services industries may have their content removed or accounts suspended based on ActiveCampaign's sole discretion assessment of objectionability or reputational risk. The policy does not define objective thresholds for these determinations.

Cross-platform context

See how other platforms handle Sole Discretion Restrictions on Restricted Industries and Objectionable Content and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
certain financial services, cryptocurrency, or other digital asset platforms that we deem, in our sole discretion, to be objectionable, including but not limited to those related to certain token sales, decentralized finance systems, mining or staking services, or non-fungible tokens; financial services that we determine, in our sole discretion, are being offered or advertised without complying with applicable law or that might present reputational risk to us; or other products or content that is, in our sole judgement, objectionable or likely to upset recipients.

Excerpt from ActiveCampaign's Acceptable Use Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The enumeration of specific securities laws (Securities Act of 1933, Securities Exchange Act of 1934, Investment Company Act of 1940, Investment Advisers Act of 1940) in the prohibited content section indicates this …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
ActiveCampaign Acceptable Use Policy
Entity
ActiveCampaign
Document last updated
May 20, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074496
Document ID
CA-D-00893
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
42558aa39b70f025e60c424d4fb1c133b09cf3ce730681f981fc1c048dfe773d
Analysis generated
July 12, 2026 17:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ActiveCampaign
Document: ActiveCampaign Acceptable Use Policy
Record ID: CA-P-074496
Captured: 2026-07-12 17:14:53 UTC
SHA-256: 42558aa39b70f025…
URL: https://conductatlas.com/platform/activecampaign/activecampaign-acceptable-use-policy/provision/CA-P-074496/sole-discretion-restrictions-on-restricted-industries-and-objectionable-content/
Accessed: Oct. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does ActiveCampaign's Sole Discretion Restrictions on Restricted Industries and Objectionable Content clause do?

This clause establishes eligibility criteria for platform access that are not defined by objective thresholds, granting ActiveCampaign unilateral authority to restrict or terminate service to customers in designated industry verticals without defined notice, appeal, or cure mechanisms stated in this policy.

How does this clause affect you?

Under this clause, customers in cryptocurrency, digital asset, and financial services industries may have their content removed or accounts suspended based on ActiveCampaign's sole discretion assessment of objectionability or reputational risk. The policy does not define objective thresholds for these determinations.

Is ConductAtlas affiliated with ActiveCampaign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.