Provision record
ActiveCampaign · ActiveCampaign Acceptable Use Policy · View original document ↗

Prohibition on Paid or Rented Contact Lists

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The policy prohibits customers from sending marketing messages to contacts obtained through paid or rented lists and prohibits use of the platform to distribute content through list brokers of any form.

ⓘ

This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that use of purchased or rented contact lists through the platform constitutes a policy violation, which could trigger account suspension under the general enforcement provisions of this policy. This restriction directly affects customers who rely on third-party data providers or list acquisition as a lead generation strategy.

Consumer impact (what this means for users)

Under this clause, customers may not use ActiveCampaign to send marketing messages to contacts obtained from paid or rented lists or through list brokers. Use of such lists through the platform may result in account suspension under the policy's enforcement terms.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
We do not allow you to use our Services to: Send Marketing Content to recipients on paid or rented lists (of any form); Send Marketing Content to List brokers (of any form) for distribution by them;

Excerpt from ActiveCampaign's Acceptable Use Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This restriction aligns with CAN-SPAM and CASL compliance best practices, as purchased lists frequently lack verifiable opt-in consent records required under these frameworks.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
ActiveCampaign Acceptable Use Policy
Entity
ActiveCampaign
Document last updated
May 20, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074499
Document ID
CA-D-00893
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
42558aa39b70f025e60c424d4fb1c133b09cf3ce730681f981fc1c048dfe773d
Analysis generated
July 12, 2026 17:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ActiveCampaign
Document: ActiveCampaign Acceptable Use Policy
Record ID: CA-P-074499
Captured: 2026-07-12 17:14:53 UTC
SHA-256: 42558aa39b70f025…
URL: https://conductatlas.com/platform/activecampaign/activecampaign-acceptable-use-policy/provision/CA-P-074499/prohibition-on-paid-or-rented-contact-lists/
Accessed: Oct. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does ActiveCampaign's Prohibition on Paid or Rented Contact Lists clause do?

This provision establishes that use of purchased or rented contact lists through the platform constitutes a policy violation, which could trigger account suspension under the general enforcement provisions of this policy. This restriction directly affects customers who rely on third-party data providers or list acquisition as a lead generation strategy.

How does this clause affect you?

Under this clause, customers may not use ActiveCampaign to send marketing messages to contacts obtained from paid or rented lists or through list brokers. Use of such lists through the platform may result in account suspension under the policy's enforcement terms.

Is ConductAtlas affiliated with ActiveCampaign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.