Provision record
ActiveCampaign · ActiveCampaign Acceptable Use Policy · View original document ↗

Prohibition on cycling contacts to exceed plan

High severity High confidence Explicit document language Common · 282 of 352 platforms

Key Facts

Does ActiveCampaign prohibit continually deleting and re-importing new contacts into an account in order to send messages to more contacts than a plan allows?
ActiveCampaign prohibits users from continually deleting and re-importing new contacts into an account in order to send messages to more contacts than their plan allows.
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This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause closes a loophole that would allow users to circumvent plan-based contact limits, tying messaging volume directly to the purchased plan tier.

Consumer impact (what this means for users)

Users are prohibited from using contact cycling as a method to exceed the contact limits of their subscription plan.

How other platforms handle this

Tinder Medium

You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)

Mailchimp Medium

Send content created in Mailchimp through another service.

TikTok Medium

use TikTok Content...another user's content or generative AI-enabled features for commercial purposes unless permitted by TikTok USDS Joint Venture or the user, respectively...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You are not allowed to continually delete and re-import new contacts into an account. For example, you cannot sign up for a 25,000 subscriber/contact plan and try to send messages to 100,000 contacts...

Excerpt from ActiveCampaign's Acceptable Use Policy

Provision details

Document information
Document
ActiveCampaign Acceptable Use Policy
Entity
ActiveCampaign
Document last updated
May 20, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074124
Document ID
CA-D-00893
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
42558aa39b70f025e60c424d4fb1c133b09cf3ce730681f981fc1c048dfe773d
Analysis generated
July 12, 2026 17:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ActiveCampaign
Document: ActiveCampaign Acceptable Use Policy
Record ID: CA-P-074124
Captured: 2026-07-12 17:14:53 UTC
SHA-256: 42558aa39b70f025…
URL: https://conductatlas.com/platform/activecampaign/activecampaign-acceptable-use-policy/provision/CA-P-074124/prohibition-on-cycling-contacts-to-exceed-plan/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ActiveCampaign's Prohibition on cycling contacts to exceed plan clause do?

This clause closes a loophole that would allow users to circumvent plan-based contact limits, tying messaging volume directly to the purchased plan tier.

How does this clause affect you?

Users are prohibited from using contact cycling as a method to exceed the contact limits of their subscription plan.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.

Is ConductAtlas affiliated with ActiveCampaign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.