Provision record
Acorns · Acorns Terms of Service · View original document ↗

Limitation of Liability

High severity Medium confidence Explicit document language Common · 287 of 352 platforms
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Document Record

What it is

The agreement caps Acorns' total liability to any user at the amount the user paid in subscription fees during the 12 months before the claim arose, with a minimum floor of $25 for users who paid nothing. This cap applies to all claims arising from the terms or services.

This analysis describes what Acorns's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that the maximum financial recovery available to a user for any claim against Acorns is limited to 12 months of subscription fees paid, which at Acorns' current pricing tiers represents a low absolute dollar amount relative to potential investment losses or banking service failures. Applicable law, including potential fiduciary duty obligations under securities regulations, may constrain the enforceability of this cap in certain claim contexts.

Interpretive note: The enforceability of the liability cap for investment advisory and broker-dealer claims may be constrained by the Investment Advisers Act's anti-waiver provisions and applicable FINRA rules; enforceability depends on jurisdiction and claim type.

Recent Activity

This document changed recently

Medium Aug 5, 2026

The updated terms clarify FDIC insurance protections for Acorns Checking depositors. The prior disclosure stated that Acorns Checking itself is not FDIC-insured; the updated language states that balances held with Lincoln Savings Bank or nbkc bank, including those in Acorns Checking accounts, are insured up to $250,000 per depositor through these member banks, with separate coverage for joint account owners. The updated terms preserve the disclosure that funds may be placed at other FDIC-insured depository institutions through a deposit network service. The revised ATM language specifies access to 'over 55,000 fee-free ATMs' rather than a general reference to the AllPoint Network.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 11, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Change history

added May 28, 2026

New high-severity cap on Acorns' liability exposure limits user recovery to payments made or a nominal $25, significantly restricting remedies for service failures.

View full change record →
modified May 12, 2026

Removed detailed limitation of liability language including the 12-month fee cap, replacing it with generic acknowledgment language that obscures the actual liability limitations.

View full change record →

Consumer impact (what this means for users)

Under this clause, a user's maximum monetary recovery from Acorns for any claim, including investment account management failures or banking service disruptions, is capped at the subscription fees paid in the preceding 12 months. At Acorns' subscription pricing tiers, this cap represents a materially low recovery ceiling relative to potential investment account balances.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL ACORNS' AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES EXCEED THE AMOUNTS YOU HAVE PAID TO ACORNS FOR THE SERVICES IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR, IF YOU HAVE NOT PAID ACORNS FOR USE OF ANY SERVICES, THE AMOUNT OF TWENTY-FIVE DOLLARS ($25).

Excerpt from Acorns's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The limitation of liability provision may engage SEC and FINRA rules governing the enforceability of liability caps in investment adviser and broker-dealer agreements, where applicable suitability and fiduciary obligations may limit the …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Securities And Exchange Commission (sec)
    Regulates securities markets and investment platforms. Can investigate broker-dealers, investment advisers, and trading platforms for violations of securities laws.
    Who can file: Anyone with knowledge of a possible securities law violation
    What you need: Description of the potential violation, names of individuals or companies involved, relevant dates, and any supporting documents or evidence
    What to expect: Tips are reviewed by SEC staff. The SEC may open an investigation but is not required to take action on every tip. Whistleblowers may be eligible for financial awards if the tip leads to enforcement.
    File a complaint →
  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Acorns Terms of Service
Entity
Acorns
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-010142
Document ID
CA-D-00171
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f7196be6e219d3296a1cb4fb309a52e96e9747f1b439f96d4ae682b9c8866308
Analysis generated
May 20, 2026 22:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Acorns
Document: Acorns Terms of Service
Record ID: CA-P-010142
Captured: 2026-05-20 22:16:44 UTC
SHA-256: f7196be6e219d329…
URL: https://conductatlas.com/platform/acorns/acorns-terms-of-service/provision/CA-P-010142/limitation-of-liability/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Acorns's Limitation of Liability clause do?

This provision establishes that the maximum financial recovery available to a user for any claim against Acorns is limited to 12 months of subscription fees paid, which at Acorns' current pricing tiers represents a low absolute dollar amount relative to potential investment losses or banking service failures. Applicable law, including potential fiduciary duty obligations under securities regulations, may constrain the …

How does this clause affect you?

Under this clause, a user's maximum monetary recovery from Acorns for any claim, including investment account management failures or banking service disruptions, is capped at the subscription fees paid in the preceding 12 months. At Acorns' subscription pricing tiers, this cap represents a materially low recovery ceiling relative to potential investment account balances.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Acorns?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Acorns.